Stacy Rogier
Indianapolis,Indiana
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Child Care Provider
ABC Child Care And Preschool
10.2023 - 04.2024
- Ensured a safe and nurturing environment for children by closely monitoring play areas, toys, and equipment.
- Managed daily routines including meals, naptime, and outdoor play sessions to maintain consistency for the children.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Established trusting relationships with families, maintaining open communication about their child''s progress.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
Consumer Relations Specialist
Walgreens
10.2022 - 05.2023
- Maintained detailed records of consumer interactions, identifying recurring issues for further analysis and resolution.
- Participated in regular team meetings to discuss ongoing challenges, successes, and areas for improvement within consumer relations operations.
- Prevented potential escalation of conflicts by employing tactful negotiation strategies when dealing with dissatisfied customers.
- Increased positive customer feedback with attentive listening and empathetic problem-solving skills.
- Enhanced customer satisfaction by promptly addressing and resolving customer inquiries and concerns.
- Delivered superior customer service to strengthen relationships and drive future business revenue.
Housekeeper
Franciscan Alliance
12.2019 - 01.2022
- Performed routine housekeeping functions.
- Managed housekeeping scheduling and planning.
- Followed sanitation and good housekeeping practices.
- Reviewed housekeeping supply charts and inventories.
- Performed general housekeeping and cleaning tasks.
Housekeeper
IU Health University Hospital
08.2017 - 09.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Child Care Provider
Scribbles LLC
04.2016 - 04.2017
- Ensured a safe and nurturing environment for children by closely monitoring play areas, toys, and equipment.
- Managed daily routines including meals, naptime, and outdoor play sessions to maintain consistency for the children.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Established trusting relationships with families, maintaining open communication about their child''s progress.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
Education
GED -
Wayne Township Adult And Education
Skills
- Patience and Empathy
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Microsoft Excel
- Microsoft Outlook
- Interpersonal relationships
- Organizational skills
Timeline
Child Care Provider
ABC Child Care And Preschool
10.2023 - 04.2024
Consumer Relations Specialist
Walgreens
10.2022 - 05.2023
Housekeeper
Franciscan Alliance
12.2019 - 01.2022
Housekeeper
IU Health University Hospital
08.2017 - 09.2019
Child Care Provider
Scribbles LLC
04.2016 - 04.2017
GED -
Wayne Township Adult And Education
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