Stacy Scherer

I am responsible for taking care of delivery teams while out on their routes. Route monitoring (so lates are not taken), watching time windows, talking drivers through their day with anything needed, along with talking with customers during any procedures customers don't understand and help with any escalations drive teams may experience.

I work on their packets for next day, adding and removing stops, adding in revisits into Decartes, adjusting drivers service duration times to make sure drive teams have enough time appropriate for each stop. Help with anything along office team, update logs for plumber calls, work closely with plumber, add to small truck deliveries, call / text backs for surveys and work with HD staff to make sure questions are answered and rescheduling is taking care of.

Do inventory weekly (enter this into system for ordering parts), make sure emergency totes are in compliance, filing daily. I also have knowledge with doing load out and check in Drive teams (working closely with HD during this process, Systems used are DECARTES, ADMS, DMS and COMPASS. Routing Trucks for next day deliveries if needed.

• Welcomed Members warm relationships with regular customers.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.
• Helped back serve as needed
• Worked Many events
• Restocking areas

• Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
• Answered customer questions about hours, seating and menu information.
• Assigned patrons to tables suitable for needs and restaurant section rotation.
• Supported servers, food runners and bussers with keeping dining area ready for every guest.
• Moved on to be Back Server, taking food to appropriate tables, assisted all Chefs on service line making sure all plates were correct before leaving kitchen
• Inventory for kitchen and Out Post (half way stop that has food)
• Then moved on to be Server.
• Worked Many Events, handling inventory for events, working stations and worked closely with Event Coordinator to make sure every event was well managed.

• Owner/Operator - In- home Private daycare. Hours of operation was 24/7. Worked for County Low income families mostly but also private clients.
• Got kids ready for school, took/picked up some for preschool, got kids on/off bus.
• Helped kids with homework every day after school, if kids were there in evenings hours, kids were all bathed and ready for bed for their parent.
• Took care of all cleaning, cooking, shopping along with paying billings.
• Special outings were planned for them like, movie day, shopping trips, zoo, took them to their sporting events, doing dinner out and having special birthdays and holiday's.
• Took training to stay current on being licensed.
• Had daily meal plans