Stacy Seago
DeFuniak Springs,FL
Summary
Dynamic Clinical Team Lead with expertise in patient care coordination, HIPAA compliance, and team mentorship. Proven track record of enhancing patient engagement and streamlining workflows for improved clinical outcomes.
Overview
18
18
years of professional experience
Work History
Inbound Clinical Team Lead
ChartSpan Medical Technologies
Remote
07.2021 - Current
- Led clinical team in executing care coordination strategies to enhance patient engagement.
- Improved workflow efficiencies by implementing best practices in clinical procedures and protocols.
- Mentored team members, fostering professional development and enhancing overall team performance.
- Collaborated with cross-functional teams to streamline patient data management systems for improved outcomes.
- Conducted regular training sessions on compliance and regulatory standards for clinical staff adherence.
- Established a patient-centered care model within the clinical team, promoting positive relationships and open communication between staff and patients.
- Coordinated regular team meetings to discuss case progress and address concerns or challenges, fostering an environment of open communication and collective problem solving.
Server
Cracker Barrell
Destin, FL
05.2018 - 02.2020
- Delivered exceptional customer service in fast-paced dining environment.
- Managed accurate order entry and ensured timely food delivery to guests.
- Trained new staff on menu items, service protocols, and operational procedures.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
Front of House Manager
McLain's Family Steakhouse
DeFuniak Springs, FL
08.2008 - 11.2016
- Supervised daily front-of-house operations, ensuring smooth service and guest satisfaction.
- Trained and mentored staff on best practices for customer interaction and service standards.
- Implemented inventory management procedures to optimize stock levels and reduce waste.
- Developed and executed training programs that enhanced team performance and service quality.
Education
Graduate Certificate - ICD 10 Medical Coding And Billing
Northwest Florida State College
Niceville, FL06-2020
Associate of Science - Office Administration
East Central College
Union, MO05-1986
Skills
- Patient care coordination
- HIPAA compliance
- Patient safety
- Documentation review
- Teamwork and collaboration
- Time management
- Problem-solving abilities
- Attention to detail
- Multitasking Abilities
- Reliability
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Electronic health records
- Self motivation
- Medical terminology
- Coaching and mentoring
- Appointment scheduling
- Active listening
Timeline
Inbound Clinical Team Lead
ChartSpan Medical Technologies
07.2021 - Current
Server
Cracker Barrell
05.2018 - 02.2020
Front of House Manager
McLain's Family Steakhouse
08.2008 - 11.2016
Graduate Certificate - ICD 10 Medical Coding And Billing
Northwest Florida State College
Associate of Science - Office Administration
East Central College