Summary
Overview
Work History
Education
Skills
Volunteer
Timeline
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Stacy Shembo

Charlotte,NC

Summary

Aspiring IT professional currently pursuing a Master's in Information Technology at Southern New Hampshire University. Recognized for exceptional organizational skills, attention to detail, and ability to adapt to fast-paced environments. A proactive team player with strong communication and organizational skills, seeking to leverage IT knowledge and drive success in a dynamic technology role.

Overview

5
5
years of professional experience

Work History

Medical Assistant

Atrium Health
Charlotte, NC
06.2023 - 05.2024
  • Utilized EPIC software to streamline the patient intake process while ensuring accuracy and HIPAA compliance
  • Assisted physicians with patient care by obtaining vital signs, updating patient medical history, providing education, and preparing patients for examinations
  • Managed patient appointments, ensured efficient patient flow, and maintained accurate medical records.

Clinical Assistant

OrthoCarolina Hand Center
Charlotte, NC
08.2022 - 06.2023
  • Prepared surgical instruments, anticipated surgeons' needs, and reset surgical suites for each procedure
  • Managed patient appointments and scheduling for post-operative care, coordinating diagnostic tests and referrals
  • Conducted patient intake/rooming and monitored patient triage inboxes to ensure timely care.

MRI Assistant

OrthoCarolina
Charlotte, NC
03.2022 - 08.2022
  • Operated MRI equipment to capture and produce diagnostic images, ensuring compliance with protocols
  • Monitored inventory, prepared contrast injections, and transported patients
  • Maintained cleanliness and functionality of MRI equipment to minimize downtime.

Remote Medical Scribe

AQuity Solutions
10.2021 - 08.2022
  • Documented patient encounters and treatment plans during virtual appointments, ensuring accuracy and timeliness
  • Verified patient information and maintained consistency in medical records
  • Demonstrated confidentiality in dealing with sensitive information to comply with HIPAA guidelines.

Hybrid Loan Processor Assistant

QC Lending
Charlotte, NC
08.2019 - 02.2022
  • Processed and managed over 100 monthly loan files remotely, ensuring accuracy and meeting tight deadlines
  • Conducted quality control audits on loan files, resulting in a 98% approval rate from underwriting
  • Collaborated effectively with borrowers, loan officers, and mortgage companies for seamless communication and timely documentation.

Education

Master of Science (M.S.) - Information Technology -

Southern New Hampshire University
12.2025

Bachelor of Science (B.S.) - Biology -

East Carolina University
07.2018

Skills

  • Microsoft Visio
  • Microsoft Access
  • Microsoft Project
  • Data Entry
  • Coding (Beginner)
  • SQL (Beginner)
  • Communication
  • EMR

Volunteer

Mont Carmel Church 

Guest Services, Charlotte, NC | 09/2018 - Present

  • Assist in organizing events such as conferences, banquets and outreach programs while ensuring exceptional guest satisfaction.

Atrium Mercy Hospital

Nursing Volunteer, Charlotte, NC | 02/2019- 05/2019

  • Performed administrative tasks, facilitated communication between medical staff and patients’ families, and ensured clinical workstations and procedure rooms were well-stocked.

Greenville Community Shelter 

Student Volunteer, Greenville, NC | 01/2016 - 01/2017

  • Organized donated foods, maintained cleanliness, optimized storage, and participated in outreach programs to promote the food bank's services.

Operation Sunshine 

Mentor, Greenville, NC | 10/2015 - 04/2017

  • Mentored young girls in a structured after-school program focused on personal development, education, and life skills

Timeline

Medical Assistant

Atrium Health
06.2023 - 05.2024

Clinical Assistant

OrthoCarolina Hand Center
08.2022 - 06.2023

MRI Assistant

OrthoCarolina
03.2022 - 08.2022

Remote Medical Scribe

AQuity Solutions
10.2021 - 08.2022

Hybrid Loan Processor Assistant

QC Lending
08.2019 - 02.2022

Master of Science (M.S.) - Information Technology -

Southern New Hampshire University

Bachelor of Science (B.S.) - Biology -

East Carolina University
Stacy Shembo