Stacy Smith
Bristol,United States
Summary
Dynamic Senior Transportation Security Manager with extensive experience at the Transportation Security Administration. Expert in policy writing and risk assessment, I successfully enhanced operational efficiency and compliance through innovative training programs. Proven leadership in managing security incident investigations and emergency response planning, ensuring the safety of personnel and assets across multiple facilities.
Overview
36
36
years of professional experience
Work History
Senior Transportation Security Manager
Transportation Security Administration
Indianapolis, United States
12.2016 - 09.2025
- Directed and managed transportation security operations across multiple facilities, ensuring compliance with TSA, DHS, and company security standards.
- Led, trained, and mentored a team of security supervisors, officers, and administrative staff to maintain high levels of operational readiness and professional performance.
- Developed, implemented, and enforced transportation security policies, procedures, and emergency response plans to mitigate risks and safeguard personnel, assets, and cargo.
- Performed vulnerability assessments, audits, and inspections to detect potential threats.
- Oversaw access control systems, surveillance equipment, and screening procedures to detect and prevent unauthorized entry, contraband, or hazardous materials.
- Managed security incident investigations, prepared detailed reports, and recommended process improvements to reduce future risks.
- Monitored transportation security trends and emerging threats, adjusting strategies to ensure proactive risk mitigation.
- Managed scheduling, staffing, and resource allocation to ensure continuous coverage.
- Enhanced operational efficiency by introducing new technologies, training programs, and best practices for cargo and passenger security.
- This is a federal job
- Salary: $122,000.00 USD Per Year
- Hours per week: 40
- Series: 1801 General Inspection, Investigation, Enforcement, And Compliance Series
- Pay Plan: SV - Transportation Security Administration Employees Other Than Executives
- Grade: I
- Supervisor: Aaron Batt (317-612-9030)
- Okay to contact this Supervisor: Yes
Transportation Security Manager
Transportation Security Administration
South Bend, United States
12.2002 - 12.2016
- Directed and managed transportation security operations.
- Directed and coached security personnel to ensure operational efficiency.
- Developed, implemented, and enforced transportation security policies, procedures, and emergency response plans to mitigate risks and safeguard personnel, assets, and cargo.
- Performed vulnerability assessments, audits, and inspections to detect potential threats.
- Managed security incident investigations, prepared detailed reports.
- Monitored transportation security trends and emerging threats, adjusting strategies to ensure proactive risk mitigation.
- Directed scheduling, staffing, and resource allocation to maintain operational effectiveness.
- Enhanced operational efficiency by introducing new technologies, training programs, and best practices for cargo and passenger security.
- This is a federal job
- Salary: $55,000.00 USD Per Year
- Hours per week: 40
- Series: 1801 General Inspection, Investigation, Enforcement, And Compliance Series
- Pay Plan: SW - Transportation Security Administration Executives
- Grade: H
Supervisory Transportation Security Officer
Transportation Security Administration
South Bend, United States
07.2002 - 12.2002
- National Deployment Team that rolled out JFK / EWR / STL / SBN.
- Responsible for On the Job Training for rollout of TSA.
- Supervised transportation security officers during screening operations and ensured compliance.
- Trained new officers on security protocols and emergency response procedures.
- Collaborated with law enforcement agencies to enhance security measures at checkpoints.
- Monitored daily operations to ensure adherence to safety regulations and policies.
- Salary: $45,000.00 USD Per Year
- Hours per week: 40
- Series: 1801 General Inspection, Investigation, Enforcement, And Compliance Series
- Pay Plan: SV - Transportation Security Administration Employees Other Than Executives
- Grade: G
Passenger Service Representative - Supervisor
USAirways Express
South Bend, United States
10.2001 - 06.2002
- Supervised daily passenger service operations, ensuring smooth check-in, boarding, and baggage handling in compliance with airline regulations.
- Led, trained, and evaluated passenger service agents to maintain high standards of customer service, safety, efficiency.
- Resolved escalated passenger concerns and service disruptions with professionalism, diplomacy, and quick problem-solving.
- Conducted briefings and training sessions to reinforce company policies, safety requirements, and customer service best practices.
- Salary: $14.00 USD Per Hour
- Hours per week: 40
Passenger Service Representative - Supervisor
American Eagle Airlines
South Bend, United States
05.1989 - 01.2001
- Supervised daily passenger service operations, ensuring smooth check-in, boarding, and baggage handling in compliance with airline regulations.
- Led, trained, and evaluated passenger service agents to maintain high standards of customer service, safety, efficiency.
- Resolved escalated passenger concerns and service disruptions with professionalism, diplomacy, and quick problem-solving.
- Conducted briefings and training sessions to reinforce company policies, safety requirements, and customer service best practices.
- Salary: $14.00 USD Per Hour
- Hours per week: 40
Education
Technical or occupational certificate -
Davenport College
South Bend, IN, United States05.1989
Skills
- Policy writing
- Security incident investigation
- Risk assessment
- Emergency response planning
- Access control management
- Compliance auditing
Additional Information
IdeAA in Action recipient with American Airlines., Selected to organize and support the Republican National Convention / Democratic National Convention for TSA in 2016., Selected to join Special Operations Team that organized and supported the United Nation General Assembly convention in NYC supporting the United States Secret Service., Selected to organize and support the 2017 / 2021 Inaugurations.
References
- James Murray, Transportation Security Administration, Deputy Assistant Federal Security Director, 765-541-3068
- Aaron Batt, Transportation Security Administration, Federal Security Director, 309-824-0041, aaron.batt@tsa.dhs.gov
Timeline
Senior Transportation Security Manager
Transportation Security Administration
12.2016 - 09.2025
Transportation Security Manager
Transportation Security Administration
12.2002 - 12.2016
Supervisory Transportation Security Officer
Transportation Security Administration
07.2002 - 12.2002
Passenger Service Representative - Supervisor
USAirways Express
10.2001 - 06.2002
Passenger Service Representative - Supervisor
American Eagle Airlines
05.1989 - 01.2001
Technical or occupational certificate -
Davenport College