Stacy Spurling
Bremerton,WA
Summary
Results-driven Pre Surgery Coordinator with over 20 years of experience in healthcare. Known for strong critical thinking and multitasking abilities while maintaining accurate medical records. Committed to enhancing patient care and operational efficiency.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Pre Surgery Coordinator, CNA
St Michael Medical Center
Silverdale, WA
10.2005 - Current
- Communicated effectively with other departments and Surgeon offices to ensure seamless patient care and efficiency..
- Maintained accurate medical records for all patients undergoing surgery, facilitating effective communication among healthcare providers.
- Fostered collaborative relationships among health care team by communicating, responding to requests and building rapport.
- Maintained efficient surgery schedule by monitoring daily activities and resolving potential conflicts.
- Assisted in the training and onboarding of new surgery coordinators, promoting a supportive team atmosphere and helping ensure consistent standards of care.
- Troubleshot scheduling conflicts or issues promptly, working closely with involved parties to find mutually beneficial solutions quickly.
Membership Coordinator
Regence Blue Shield
Burlington, WA
02.2000 - 06.2005
- Coordinated member enrollment processes to enhance participant engagement and satisfaction.
- Streamlined onboarding procedures, improving efficiency in member registration workflows.
- Maintained accurate records of memberships, ensuring timely renewal reminders were sent to prevent lapses in subscriptions.
- Trained new staff members on membership processes, systems, and best practices, ensuring a seamless transition and consistent service quality for members.
- Trained new personnel regarding company operations, policies and services.
- Cross-trained and backed up other customer service managers.
Education
High School Diploma -
Olympic High School
Bremerton, WASkills
- HIPAA compliance
- Patient coordination
- Scheduling expertise
- EMR systems know
- Attention to detail
- Multitasking Abilities
- Critical thinking
- Organization and time management
- Detail-oriented
- Electronic health records
- Computer proficiency
- Medical terminology
- Clerical skills
- CPR certified
Certification
Certified Nursing Assistant
BLS certified
Timeline
Pre Surgery Coordinator, CNA
St Michael Medical Center
10.2005 - Current
Membership Coordinator
Regence Blue Shield
02.2000 - 06.2005
High School Diploma -
Olympic High School