STACY STANDARD

Utilize TFBO program to process credit card payments and to set up customer preferences

Create reservations using Flight Bridge program

Monitor Passur and Flight Aware flight tracking programs to anticipate incoming customer arrivals

Dispatch fuel requests to line service via 2 way hand held radio

Make Hotel and rent car reservations

Handle customer issues

Anticipate customer needs ahead of time

Answer Airinc radio calls from pilots that are inbound

Performed all aspects of train reporting

Updated and maintained inventory for arrivals and departures

Verified and corrected standing yard inventories, routed disposition of train car status

Entered and corrected waybill information and reported preparation

Fully utilized computer and radio terminal

Collected monthly rents

Filed evictions and made court appearance

Leased apartments

Handled tenant complaints

Processed work orders