Stacy Townsend

Highly qualified customer service supervisor with a strong desire to join an organization that values leadership, coaching skills, sound judgment, and decision-making abilities. Experienced in fast-paced and dynamic environments, I am an enthusiastic, detail-oriented, and self-directed professional who consistently surpasses peer averages in business metrics and customer retention by over 5%. Recognized for exceptional organizational skills and meeting deadlines, I have a proven track record of training and developing 150+ employees. Known for professionalism, interpersonal skills, and commitment to excellence, I am proficient in Microsoft applications including Word, Excel, PowerPoint, and Office. With over 20 years of customer service experience, I am ready to contribute my expertise to drive success for your organization.