Stacy Van Keuren
Victor,NY
Summary
Personable and energetic administrative professional, committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Director of First Impressions/Administrative Assistant
Buckeye Corrugated, Inc.
06.2022 - Current
- Develops strong rapport with clients and colleagues, fostering long-lasting professional relationships.
- Streamlines communication channels for better information flow between departments.
- Assists in the onboarding process for new employees, contributing to a smooth transition into their roles.
- Conducts regular inventory checks of office supplies and equipment, ensuring optimal availability of resources at all times.
- Handles sensitive client information with discretion and confidentiality, adhering to strict privacy policies at all times.
- Supports accounts receivable efforts by diligently following up on overdue invoices.
- Processes customer invoices, credit memos and payments within established timelines.
- Assists with annual audits by compiling organized and accurate invoicing records for auditor review.
- Schedules appointments and managed calendars for staff members.
COVID-19 Response Frontline Case Investigator
New York State of Public Health
11.2020 - 05.2022
- Maintained patient confidentiality while gathering critical information needed for successful case investigations and contact tracing initiatives.
- Developed strong relationships with patients, fostering trust during sensitive conversations regarding personal health information.
- Conducted thorough follow-ups with affected individuals, ensuring their adherence to isolation protocols and offering support as needed.
- Assisted public health departments in containing the virus spread by diligently monitoring cases and contacts.
- Provided emotional support to distressed patients during initial disclosure conversations, demonstrating empathy and compassion amidst challenging circumstances.
Food and Beverage Supervisor
Radisson Hotel
09.2008 - 05.2018
- Assisted in payroll processing, ensuring accurate and timely compensation for all employees.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
Education
Certified Nutrition Specialist - Health And Nutrition
National Acadamy of Sports Medicine
08.2022
Certificate - Public Health Certifications Through Coursera
Johns Hopkins School of Public Health
11.2020
Associate of Arts - Liberal Arts
Monroe Community College
Rochester, NY06.2008
Skills
- Effective Multitasking
- Exceptional communication
- File Organization
- Data entry proficiency
- Client Relations
- Meeting Preparation
- Calendar Management
- Strong attention to detail
- Information Protection
- Reliability
Timeline
Director of First Impressions/Administrative Assistant
Buckeye Corrugated, Inc.
06.2022 - Current
COVID-19 Response Frontline Case Investigator
New York State of Public Health
11.2020 - 05.2022
Food and Beverage Supervisor
Radisson Hotel
09.2008 - 05.2018
Certified Nutrition Specialist - Health And Nutrition
National Acadamy of Sports Medicine
Certificate - Public Health Certifications Through Coursera
Johns Hopkins School of Public Health
Associate of Arts - Liberal Arts
Monroe Community College
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