NICOLE DURHAM
LAS VEGAS,NV
Summary
To leverage my extensive experience in administrative and client-facing roles to provide exceptional support as an Executive Assistant at Aristocrat Gaming. I aim to contribute to the company's innovative environment by ensuring efficient administrative operations, facilitating communication, and supporting senior leadership in delivering the world's greatest gaming experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Director of First Impressions
Stile Aesthetics
LAS VEGAS, NV
01.2024 - Current
- Manage patient interactions, ensuring a welcoming and professional atmosphere.
- Managed front office operations, overseeing scheduling and addressing patient inquiries.
- Supported medical professionals by maintaining confidentiality and performing administrative duties.
- Organized and maintained reception area to ensure a professional appearance.
- Obtained and processed payments from clients for products and services.
- Handled diverse needs for patients in-person, by phone or through email.
- Coordinated appointment calendar and balanced schedules to promote optimal productivity.
Patient Concierge
Beverly Hills Rejuvenation Center
LAS VEGAS, NV
10.2022 - 10.2023
- Monitored daily operations to ensure smooth workflow throughout the facility.
- Assisted patients with paperwork and scheduling appointments.
- Performed administrative duties such as filing documents or data entry.
- Maintained patient confidentiality in accordance with HIPAA guidelines.
- Greeted and welcomed Clients in a friendly, courteous manner.
- Displayed exceptional customer service skills in all interactions with patients and staff members alike.
Patient Care Coordinator
Laser Away
LAS VEGAS, NV
12.2021 - 12.2022
- Provided high-quality patient care and support, enhancing patient satisfaction.
- Managed patient appointments, follow-ups, and coordinated care services.
- Successfully marketed various products, procedures and treatments
- Performed administrative duties such as filing paperwork, answering phones, and scheduling appointments.
Fitness and Fashion Competition Show Designer
Valenti Shows
LAS VEGAS, NV
07.2021 - 07.2021
- Produced comprehensive graphic design works including logos, icons, flyers, brochures and other visuals for print or web.
- Created high quality visual designs that are both aesthetically pleasing and intuitive for users.
- Designed and implemented a unique fashion and fitness competition show.
- Managed all aspects of the event, including logistics, marketing, and participant coordination.
- Collaborated with stakeholders to deliver a successful and engaging event.
Education
High School Diploma -
Sisler High School
Canada06-1999
Skills
- Strong interpersonal skills
- Effective Multitasking
- Calendar Management
- Meeting Preparation
- Strong organizational and multitasking abilities
- Exceptional attention to detail
- Excellent customer service and patient care skills
- Effective communication and interpersonal skills
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Visio)
- Event planning and coordination
- Ability to handle confidential and sensitive information with discretion
- Adaptable, flexible, and dependable
- Proficient in AI Chat GPT
Certification
- Notary Public
Timeline
Director of First Impressions
Stile Aesthetics
01.2024 - Current
Patient Concierge
Beverly Hills Rejuvenation Center
10.2022 - 10.2023
Patient Care Coordinator
Laser Away
12.2021 - 12.2022
Fitness and Fashion Competition Show Designer
Valenti Shows
07.2021 - 07.2021
High School Diploma -
Sisler High School
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