Motivated Store Manager with proven expertise in team leadership, training, and inventory management. Committed to driving sales growth and enhancing customer service through effective problem-solving and organizational skills.
Overview
11
11
years of professional experience
Work History
Store Manager
Party City
Bristol, TN
06.2016 - 04.2024
Oversaw daily store operations, ensuring compliance with company policies and standards.
Managed inventory levels, optimizing stock availability to meet customer demand.
Trained and mentored staff, enhancing team performance and service quality.
Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
Led team meetings to communicate goals, fostering a collaborative work environment.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Assistant Manager
Tractor Supply
Rogersville, TN
06.2015 - 05.2016
Led daily operations to ensure efficient store performance and high customer satisfaction.
Trained and mentored staff, fostering a collaborative and knowledgeable team environment.
Implemented inventory management practices, resulting in reduced stock discrepancies and improved accuracy.
Coordinated scheduling and staffing, optimizing workforce efficiency while maintaining service levels.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Assistant Manager
Michaels Arts and Crafts
Johnson City, TN
01.2013 - 05.2015
Analyzed sales data to identify trends, informing decision-making for promotional strategies.
Ensured compliance with safety standards and company policies during all operational activities.
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Assisted in organizing and overseeing assignments to drive operational excellence.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Set aggressive targets for employees to drive company success and strengthen motivation.