STACY WILKINS
Executive Assistant
Bremerton,WA
Summary
Driven and resourceful administrative professional with 10+ years of experience offering high-level administrative support to senior-level staff. Expert in calendar management, meeting coordination and event planning. Expertly assists executive team using exceptional communication and organizational skills. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
28
28
years of professional experience
5
5
years of post-secondary education
Work History
Executive Assistant
Amazon Global Cross-Border, Exports, Selection, International Translation Services
Seattle, Washington
01.2022 - Current
- Support five global directors, 26 directs and their teams of 800 team members across the globe
- Proactively manage calendars for five executives, coordinating over 200 meetings per month while navigating global time zones, anticipating conflicts and rescheduling priorities
- Triage urgent strategic meeting requests adapting schedules to accommodate urgent company needs
- Organize leadership events, quarterly All-Hands meetings and special projects securing venues, meals and activities
- End-to-end complex domestic and international travel, securing proper travel documentation, logistics, and reconciling expenses
- Coordinate with other EA teams building synergy through collaboration, open communication channels and idea sharing
- Proficient in Google Suite, Microsoft Office, Zoom, Slack, Asana, Quip, SharePoint
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Supported strategic planning sessions, providing logistical support and compiling necessary background materials.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
- Volunteered to help with special projects of varying degrees of complexity.
Executive Secretary III
State of Alaska Department of Labor and Workforce Development
Anchorage, Alaska
05.2019 - 01.2022
- Enhanced office productivity by supporting five executive members including the Commissioner and deputies
- Managed scheduling for key meetings monthly with the Governor's office
- Managed logistics for unemployment services during the COVID-19 pandemic
- Uphold confidentiality and integrity in handling sensitive information
- Improved staff performance and morale through mentoring administrative personnel and conducting thoughtful evaluations
- Coordinated scheduling for 50 stakeholders across 13 different departments monthly
Administrative Assistant, Registrar, Financial Data Control Clerk
Anchorage School District and University of Alaska
Anchorage, Alaska
04.2018 - 04.2019
- Maintain, communicate, and apply Anchorage School District and University of Alaska policies and procedures with professionalism and confidentiality
- Primary contact for students and parents looking for an alternate program to complete high school while simultaneously earning college credit
- Analyze and document hundreds of applications for acceptance through coordination with ASD faculty, UAA faculty, and affiliate high schools within and outside the state
- Manage over $1 million budget coordinating with district officials to secure payments to UAA for increasingly growing tuition costs
- Supported academic advising efforts by providing timely access to student records, enabling informed decision-making about course selections and degree progress.
- Participated in the development of institutional policies related to registration, grading, and graduation requirements, ensuring a consistent approach across all departments.
- Improved data integrity by conducting regular audits of student records and making necessary corrections.
- Evaluated transfer credit eligibility for incoming students, ensuring a fair assessment process aligned with institutional policies.
- Managed sensitive student information with utmost confidentiality, building trust within academic community.
- Developed strong rapport with coworkers through clear communication and active listening skills.
Executive Assistant
Providence Alaska Medical Center
Anchorage, Alaska
04.2017 - 04.2018
- Manage CEO's calendar arranging, scheduling and rescheduling meetings within the hospital and stakeholders within the community
- Facilitate positive and professional relationships amongst over 3000 caregivers through fundraisers and employee recognition programs
- Organize and personally see to fruition multiple board and organizational leadership meetings in order to expedite information and current topics to all departments and caregivers in an organized, engaging fashion
- Coordinate travel for in-state and out of state travel for the CEO, COO, and other leaders
- Manage amendments, extensions, payments and initialization of hundreds of doctor contracts relating to employment with Providence in excess of $1 million monthly
- Intense use of MS Excel, MS Outlook, SharePoint, MS Word, and internal financial systems on a daily basis
Executive Secretary Curriculum and Instruction/Instructional Support
Anchorage School District
Anchorage, Alaska
03.2013 - 04.2017
- Independently review correspondence created by the Assistant Superintendents for the Anchorage School Board, UAA, dignitaries, legislators, and state officials
- Work independently to research, compile and analyze baseline trend projects for student testing over a five-year period for upper level management needs
- Independently manage, prepare, and audit the Curriculum and Instruction budget which includes nine departments and over $6 million along with the federal Title IIA $1 million budget for professional development
- Maintain professional and productive relationships within and amongst the Education Center offices, elementary, middle, and high school teachers, principals, school based office personnel and contractors
- Liaison to the Instructional Support Services division comprised of English Language Learners (ELL), Special Education, Early Intervention Services, and Multi-Sensory Instruction
Executive Secretary Elementary Education
Anchorage School District
Anchorage, AK
06.2012 - 03.2013
- Maintained strict confidentiality in all aspects of personal, financial, student and corporate information.
- Answered high volume of phone calls and email inquiries daily.
- Enhanced overall office efficiency with proactive problem-solving skills applied to daily challenges or unexpected situations.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Managed expense reporting to ensure accuracy and adherence to budgetary guidelines.
- Assisted in preparation of financial reports, budgeting and forecasting for executive office.
- Strengthened relationships with school district families through attentive service and prompt resolutions.
- Liaised with IT department to resolve technical issues, minimizing downtime for executives.
- Volunteered to help with special projects of varying degrees of complexity.
- Worked with senior management to initiate new projects and assist in various processes.
Air Traffic Controller
United States Air Force
Luke Air Force Base, AZ
02.1997 - 02.2001
- Responsible for managing the flow of air traffic at Luke Air Force Base, AZ - the largest fighter wing in the U.S. Air Force with 138 F-16s assigned
- Control high volume of military and civilian air traffic at the 10th busiest radar approach control center in the Air Force through the use of visual, radar and non-radar means
- Provide a safe and orderly flow of aircraft both on the ground and in the air
- Transfer control of departing flights to Phoenix, Albuquerque and other traffic control centers and accept control of arriving flights.
- Coordinates and monitors the flight paths of military and civilian aircraft surrounding 8,000 cubic miles of airspace outside Luke’s local area.
- Offer emergency assistance to aircraft dealing with a malfunction
- Developed comprehensive training programs for new hires, fostering a culture of excellence among air traffic controller teams.
- Managed complex situations under pressure, demonstrating exceptional decision-making abilities for the safe management of aircraft.
- Used radar and radio communications to accurately identify and monitor air traffic.
- Maintained clear communication with pilots, ground crews, and other controllers to ensure smooth coordination of aircraft movements.
- Observed surroundings, alerting pilots to potential hazards and advising on altitude, speed and navigation.
Education
Master of Science - Psychology
University of Phoenix
Phoenix, AZ 08.2008 - 01.2010
Bachelor of Science - Psychology/Occupational Education
Wayland Baptist University
Anchorage, AK 09.2002 - 04.2005
Associate of Science - Aviation And Airway Science
United States Air Force
Phoenix, AZ 01.1997 - 08.1997
Skills
Executive Support
Calendar Management
Customer Service
Information confidentiality
Travel Coordination
Interpersonal Communication
Travel Arrangements
Project Management
Expense Reporting
Meticulous attention to detail
Strategic Planning
Advanced MS Office Suite
Conflict Management
Conference planning
Timeline
Executive Assistant
Amazon Global Cross-Border, Exports, Selection, International Translation Services
01.2022 - Current
Executive Secretary III
State of Alaska Department of Labor and Workforce Development
05.2019 - 01.2022
Administrative Assistant, Registrar, Financial Data Control Clerk
Anchorage School District and University of Alaska
04.2018 - 04.2019
Executive Assistant
Providence Alaska Medical Center
04.2017 - 04.2018
Executive Secretary Curriculum and Instruction/Instructional Support
Anchorage School District
03.2013 - 04.2017
Executive Secretary Elementary Education
Anchorage School District
06.2012 - 03.2013
Master of Science - Psychology
University of Phoenix
08.2008 - 01.2010
Bachelor of Science - Psychology/Occupational Education
Wayland Baptist University
09.2002 - 04.2005
Air Traffic Controller
United States Air Force
02.1997 - 02.2001
Associate of Science - Aviation And Airway Science
United States Air Force
01.1997 - 08.1997
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