Michaelle Fortune
Gaithersburg,Maryland
Summary
Highly experienced Interpreter with proven track record of delivering precise interpretations and translations between English and Haitian Creole. In-depth understanding of cultural nuances to effectively bridge communication. Dedicated to accuracy and reliability.
Overview
12
12
years of professional experience
Work History
Haitian Creole/Medical Interpreter
Global Translation Services
09.2022 - Current
- Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
- Followed ethical codes to protect confidentiality of patient medical information.
- Explained hospital policies and procedures to provide assistance to patients with limited English proficiency.
- Translated procedural information to facilitate understanding between doctors and patients.
- Translated documents about treatment directions and helped non-English speaking patients fill out medical forms.
- Interpreted services to families during process of scheduling initial visit and coordination of ongoing treatment.
- Equipped healthcare providers with cultural information to promote appropriate provision of health services.
- Verified understood medical information for patients by simplifying any jargon.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
- Attended training programs to improve professional knowledge and interpretation skills.
- Maintained message content, tone, and emotion as closely as possible.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
French/Haitian Creole Interpreter
Priority Financial Group
09.2015 - Current
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
- Proofread, edited and improved documents of different sizes.
- Maintained message content, tone and emotion as closely as possible.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Completed precise translations of official documents with correct words and phrasing to meet legal standards.
- Stayed current on new expressions and cultural changes impacting language translation.
- Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest and suspects.
- Maintained confidentiality of all conversations
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
Language Arts Specialist
Marine Corps Air Station
08.2012 - 08.2015
- Supported student education by accompanying non-English speaking individuals to classes, study sessions and assemblies to translate instruction, conversation and documents.
- Attended Parent-teacher conferences to provide accurate consecutive translations of conversations between members.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Conferred with subject matter experts and other colleagues to establish precise understanding of specialized concepts.
- Listened to English videos and developed translation into target language to prepare Haitian-creole subtitle scripts.
- Supported operations by translating key departmental documents such as syllabus and other handout materials into Haitian-Creole and French.
Education
Associate of Arts - Liberal Arts
Palm Beach State College
Lake Worth, FL12.2010
Skills
- Trilingual (English, French, Haitian-Creole)
- Proficient Computer Skills
- Evidence-based program development and implementation
- Knowledge of Medical Terminology
- Maintains personnel confidentiality
- Conversation Interpretation
- Audio Translations
- Video Interpretation
- Detailed Meeting Minutes
- Telephone Interviews
- Consecutive Translation
- Cultural Competency
- Technical Translation
Accomplishments
- Supervised team of 5 staff members (Interpreters and translators).
- Used Microsoft Excel to develop client tracking spreadsheets.
- Revised Departmental SOP to meet and exceed industry standards.
- 6-time Interpreter of the year
Timeline
Haitian Creole/Medical Interpreter
Global Translation Services
09.2022 - Current
French/Haitian Creole Interpreter
Priority Financial Group
09.2015 - Current
Language Arts Specialist
Marine Corps Air Station
08.2012 - 08.2015
Associate of Arts - Liberal Arts
Palm Beach State College
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