Stacy Williams
Grand Terrace,CA
Summary
Proven leader with extensive experience in team leadership and complex problem-solving, notably at Grocery Outlet Bargain Market. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional time management and verbal communication skills. Achieved significant improvements in efficiency and service quality, without relying on numerical specifics.
Overview
23
23
years of professional experience
Work History
Manager/department Lead
Grocery Outlet Bargain Market
02.2020 - 03.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Key Holder, counted drawers, safe
- Broke down, checked in all pallets for GM and Haba
- Lead Haba and GM
- Night manager, alarmed and locked each night.
Property Maintenance Worker
JSM Properties
01.2010 - 01.2019
- Collaborated with fellow maintenance workers to complete larger projects efficiently and effectively, fostering a positive team atmosphere.
- Improved property curb appeal by performing regular landscaping tasks, including mowing lawns, trimming hedges, and planting flowers.
- Performed seasonal maintenance tasks like snow removal or gutter cleaning to keep properties safe and functional throughout the year.
- Reduced repair costs by identifying and fixing minor issues before they escalated into larger problems.
Merchandiser
Acosta Sales & Marketing
01.2005 - 03.2012
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Restaurant Manager
Food Connection
01.2001 - 04.2008
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Payroll, scheduleing, vender pay, worked floor, advirtisment
- paid all bills, counted monet for safe and drawers.
Education
Associate of Arts - Gerneral
Valley College San Bernardino , Ca
San Bernardino06.1994
High School Diploma -
Colton High School
Colton, CA06.1986
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Key holder
- managment
- closing
- drawer and money counting
Timeline
Manager/department Lead
Grocery Outlet Bargain Market
02.2020 - 03.2024
Property Maintenance Worker
JSM Properties
01.2010 - 01.2019
Merchandiser
Acosta Sales & Marketing
01.2005 - 03.2012
Restaurant Manager
Food Connection
01.2001 - 04.2008
Associate of Arts - Gerneral
Valley College San Bernardino , Ca
High School Diploma -
Colton High School
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