Stacy Wright
Fair Oaks,CA
Summary
Proficient Customer Service professional with 5 years of grocery/floral experience. Writes orders, maintains organized shop work areas and answers customer questions. Talented Florist leveraging 5 years of experience in floral settings and strong consultative sales techniques. Offering in-depth knowledge of diverse seasonal products, cost-effective pricing and wholesale availability. Reputation for creative, unique designs.
Overview
15
15
years of professional experience
Work History
Property Manager
Claude And Barbara Wright Survivors Trust
Belmont, CA
11.2012 - Current
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Developed, reviewed and submitted property operating and capital budgets.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Floral Clerk/manager
Lucky Grocery Store
San Carlos, Ca, California
04.1993 - 08.1998
- Educated customers about proper handling and care for maximum life of each flower arrangement or plant.
- Assisted with monthly inventory counts.
- Set up and broke down holiday and seasonal displays.
- Placed orders for supplies such as ribbon and cellophane.
- Unboxed, tagged and placed products in attractive displays to catch attention of patrons upon entering store.
- Prepared potted plants and bouquets based on customer requirements.
- Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
- Worked with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
- Quoted, generated and processed customer orders to meet specifications and various occasions.
- Collaborated closely with customers to create unique designs for bouquets, wreaths and gifts.
- Set up and broke down holiday and seasonal displays
- Assisted with monthly inventory counts
Floral Assistant
Flower Mill
Belmont, CA
1993 - 1994
- Collaborated closely with customers to create unique designs for bouquets, wreaths and gifts.
- Properly package flowers and plants for damage-free delivery.
- Delivered services to customer locations within specific timeframes.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Resolved problems, improved operations and provided exceptional service.
Education
High School Diploma -
Carlmont High School
Belmont, CA06.1989
Skills
- Customer Engagement
- Client Requirements
- Social Perceptiveness
- Special Assignments
- Monthly Inventory
- Effective Customer Communication
- Store Presentation
- Flower Arranging
- Efficient Service
- Active Learning
- Floral and Plant Knowledge
- Product Placement
- Pricing Strategies
- Answering Customer Questions
- Shrinkage Control
- Maintenance Requirements
- Active Listening and Communication
Additional Information
I started after high school in the grocery business(Petrini's market)After3 years, I left ,no room for advancement. I went to Luckys supermarket. I started as a bagger and moved to floral and customer service.The job consisted of covering the front customer service area,rent/return movies we rented,make keys,answer customers questions ,do returns. To help other departments as . General Merch, Floral dept., Produce, and to stock the beer and bread isle.
In 1994, I had a son on my own and continued to work for Luckys. In 1998 I had my second son with Firefighter Don and quit working to be a stay home mom. I hadn't needed to find a job in 25 years. Till now since Firefighter Don left. So now, Im fending for my son and myself.
We moved from Redwood City,Ca to Fair Oaks in 2016,after my sons high school graduation.
Timeline
Property Manager
Claude And Barbara Wright Survivors Trust
11.2012 - Current
Floral Clerk/manager
Lucky Grocery Store
04.1993 - 08.1998
Floral Assistant
Flower Mill
1993 - 1994
High School Diploma -
Carlmont High School
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