Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
15
15
years of professional experience
Work History
SOAR Peer Support Provider
Survivors Offering Aid in Recovery
09.2015 - Current
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Entrusted to handle confidential and sensitive situations in professional matter.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Monitored clients' overall health and well-being and noted significant changes.
Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Completed regular check-ins and progress report for each client.
QA and Quality Control Manager
Mother Earth Brew Co.
01.2016 - 09.2019
Tracked quality issues with external customers, suppliers, and internal plant operations.
Determined quality department standards, practices, and procedures.
Assured consistent quality of production by implementing and enforcing automated practice systems.
Specified quality requirements of raw materials with suppliers.
Reported production malfunctions to managers and production supervisors.
Inspected products and worker progress throughout production.
Implemented new quality assurance and customer service standards.
Demonstrated strong organizational and time management skills while managing multiple projects.
Head Brewer
Edge Brewing Company
09.2013 - 01.2016
Assigned daily work tasks and set weekly schedules.
Supported marketing, customers service, and delivery processes with subject matter expertise.
Adhered to good manufacturing practices and standard operating procedures.
Kept operations in compliance with company, safety and legal requirements.
Completed frequent inspections to identify and resolve problems affecting performance.
Took samples every to compare quality with specifications.
Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Gained extensive knowledge in data entry, analysis and reporting.
Demonstrated leadership skills in managing projects from concept to completion.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Brewer
Tablerock Brewpub & Grill
01.2013 - 12.2013
Adhered to good manufacturing practices and standard operating procedures.
Acted as a team leader in group projects, delegating tasks and providing feedback.