Stacy Wu
Corona,CA
Summary
- Years of work experience, including over 10 years office daily work and management, over 3 years sales work and 2 years freight forwarding and customer service.
- Bilingual, strong communication skills, quickly learning new things.
- Hardworking employee with multitasking and time management abilities, high working efficiency.
- Excellent professional image.
Overview
13
13
years of professional experience
Work History
Freight Forwarding Specialist
Bloomsung Inc
Fontana, CA
06.2021 - 05.2023
- Handle shipment scheduling, planning, updating and shipment tracking, ensure efficient completion of tasks while maximizing cost savings.
- Coordinating transportation delivery logistics with trucking companies, warehouses and international shipping carriers to ensure safe and timely delivery to clients and Amazon.
- Handle customer service issues as needed, such as researching and resolving shipment discrepancies, damages or product quality issues.
- Filing and data sorting along with other paperwork duties.
- Negotiate and develop new transportation companies.
- Develop new customers and assist interested customers to successfully complete cooperation.
- As a team leader, discover and solve problems, optimize processes and help colleagues solve difficulties. Training new colleagues.
Freight OP
Wingtnt Inc.
Chino, CA
04.2021 - 06.2021
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Compared and verified identifying information of outgoing shipments.
- Packed, sealed or affixed postage to prepare materials for shipping.
Salesperson
Ecco
Ontario, CA
04.2019 - 04.2020
- Greeted customers and provided exceptional customer service.
- Worked with sales team members to achieve group targets.
- Answered incoming telephone calls to provide store, products and services information.
Director of CEO Office & HR Administration Center
China Company
Beijing, China
01.2010 - 01.2018
- Responsible for the daily management of the President's Office and the Human Resources Administration Center, including the management of the Secretary's Office, Archives Office, Company Certificates, Human Resources Department, Administration Department and other departments, as well as the management of daily accounting entries of the Company's Finance Department, etc.
Education
Bachelor of Arts -
Peking University
Beijing, China07-2008
Skills
- Customer Relations and service
- Teamwork and Collaboration
- Issue Resolution
- Emergency Response
- Analytical Thinking
- Experience in Leadership
- Logistics Coordination
- Bilingual, English and Mandarin (no accent)
Timeline
Freight Forwarding Specialist
Bloomsung Inc
06.2021 - 05.2023
Freight OP
Wingtnt Inc.
04.2021 - 06.2021
Salesperson
Ecco
04.2019 - 04.2020
Director of CEO Office & HR Administration Center
China Company
01.2010 - 01.2018
Bachelor of Arts -
Peking University
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