Stacy Ann Nelson
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [customer service rep] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Entrepreneur, Dance Teacher, Pageant Choregrapher
Pointe Dance Company
01.2022 - Current
- Improved customer satisfaction with exceptional skills and timely delivery of products and services.
- Developed strong relationships with students, encouraging them to develop self-confidence through the art of dance.
- Choreographed unique routines tailored to individual student abilities, enhancing each dancer''s strengths while improving areas of weakness.
- Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
- Organized and led rehearsals for successful school performances, showcasing students'' talents and hard work.
- Enhanced student performance by implementing creative and engaging dance routines.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
- Provided constructive corrections to encourage students to learn steps and improve dancing.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Promoted creative expression to encourage students to explore dance as art and self expression through movement.
- Taught and explained choreography by breaking down steps and demonstrating moves.
- Created a safe and inclusive environment where students felt comfortable expressing themselves through dance, regardless of their background or experience level.
Event Hostess
Main Events Entertainment Group
11.2019 - 06.2024
- Resolved guest concerns promptly and professionally, displaying excellent customer service skills in high-pressure situations.
- Managed registration process for attendees, maintaining accurate records and streamlining check-in procedures.
- Demonstrated adaptability by quickly adjusting plans as needed based on evolving event conditions or last-minute changes from clients.
- Provided support in setting up event spaces according to client requirements, demonstrating attention to detail and commitment to quality presentation.
- Greeted guests and welcomed patrons in support of company service policy.
- Directed guests to correct seating areas, providing seamless movie-going experience.
- Inspected tickets and customer IDs, checking for appropriate age requirements.
- Coordinated with coworkers to help customers, achieving efficient operations and high customer satisfaction.
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
- Assisted with special events by working premieres, private screenings and charity events.
- Monitored operations by writing reports and maintaining accurate sales records.
- Reported any damage or maintenance issues to manager.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction.
- Maintained a clean and inviting entrance area, contributing to an overall positive first impression for guests.
- Managed a team of host staff, consistently achieving high levels of performance and customer service.
- Handled high-pressure situations with grace and professionalism, maintaining composure during unexpected challenges or issues that arose within the events.
- Provided exceptional communication skills both internally amongst colleagues as well as externally with guests, contributing to a cohesive and efficient working environment.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout the patrons event experience.
Fashion Model and Ring Girl
Natalie Parboosingh
02.2016 - 05.2019
- Maintained optimal physical appearance by adhering to strict diet, exercise, and skincare routines, ensuring consistent booking for modeling jobs.
- Balanced a demanding schedule of modeling assignments while pursuing professional development opportunities within the industry, demonstrating strong work ethic and dedication to career success.
- Promoted fashion designers and their collections through participation in promotional events and advertising campaigns.
- Worked on television and runway shows for different designers.
- Adapted quickly to ever-changing styles by mastering new poses and facial expressions during photoshoots.
- Collaborated with photographers for successful editorial shoots.
- Developed strong relationships with industry professionals, contributing to a diverse portfolio of work opportunities.
- Modeled garments such as dresses, coats, underclothing, and swimwear.
- Received recognition as a top model in multiple publications, elevating personal reputation within the fashion industry.
- Rehearsed cat walks and special choreography in preparation for fashion exhibits.
- Worked effectively under pressure during fast-paced runway shows while maintaining poise and grace.
- Participated in charity fashion shows, raising funds for important causes while also increasing exposure within the community.
- Maintained readiness for all jobs by keeping up with proper self-care and effective stress management strategies.
- Adapted quickly to changing environments for continued professionalism under pressure.
- Promoted products and services by posing for commercials, live shows, and photo shoots.
Store Assistant
Prices Right Jewelers
03.2014 - 04.2016
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
- Greeted customers entering store and offered assistance with requirements.
- Remained calm and composed in tense situations involving angry or upset customers.
- Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
Education
Associate of Arts - Dance Performance And Techniques
Edna Manley Collage Of Visual And Performing Arts
1 Arthur Wint Dr, Kingston 5, St. Andrew, Jamaica 11.2022
High School Diploma -
Innswood High School
Old Harbour Rd, Spanish Town, St. Catherine09.2006
Skills
- Goal Setting
- Entrepreneurial personality
- Strategic Thinking
- Customer Relations
- Team Development
- Social Media Management
- Innovative Mindset
- Cultural development
- Business Planning
- Customer Service
- Teamwork and Collaboration
- Decision-Making
- Team Leadership
- Effective leader
- Customer Service Management
- Human Resources
Certification
- Certified [Dance Teacher], [Pointe Dance Studio] - [2021-2024]
- [Dance Techniques and Performance] Training - [2018-2022]
Volunteering, Dancing, Mentoring.
I enjoy these hobbies because they gave me a platform to make a difference in society. By volunteering with different organizations, I was able to create my own project that is aimed towards mentoring young girls.
As a pageant queen with 6winning titles, it gave me a platform to create and help young ladies to uplift themselves through mentorship and performing arts programs. My love for dance is much more than a hobby, it is my passion. A passion that lead me to get certified and build a business that help's to chanel revenue and create a safe space for young people to dance and express themselves through art.
With these three hobbies I wish to one day travel the world and continue to make a positive impact and to create a legacy by volunteering and mentoring one young lady at time and using one dance step at time.
Timeline
Entrepreneur, Dance Teacher, Pageant Choregrapher
Pointe Dance Company
01.2022 - Current
Event Hostess
Main Events Entertainment Group
11.2019 - 06.2024
Fashion Model and Ring Girl
Natalie Parboosingh
02.2016 - 05.2019
Store Assistant
Prices Right Jewelers
03.2014 - 04.2016
Associate of Arts - Dance Performance And Techniques
Edna Manley Collage Of Visual And Performing Arts
High School Diploma -
Innswood High School
- Certified [Dance Teacher], [Pointe Dance Studio] - [2021-2024]
- [Dance Techniques and Performance] Training - [2018-2022]
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