Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stacyann Reid

Bronx

Summary

A dedicated social worker who understands social justice and disadvantaged groups. I am a driven person with expertise in working with people of different ages, races, and socioeconomic backgrounds who knows human behavior and resources gathering methods. I am dependable with more than ten years of experience helping and working with children and adults to improve their lives.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Care Manager Supervisor

JCCA
04.2023 - Current
  • Improved patient outcomes by developing and implementing comprehensive care plans tailored to individual needs.
  • Conducted regular audits of case files to ensure accuracy and completeness of documentation.
  • Reduced hospital readmissions through proactive monitoring of patients and timely intervention.
  • Collaborated with interdisciplinary teams to ensure seamless delivery of care services for optimal patient outcomes.
  • Provided guidance on complex cases, assisting Care Managers in making informed decisions regarding client support services.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.

Senior Care Manager

JCCA
05.2017 - 03.2023
  • Facilitated timely discharges from hospitals or rehabilitation centers by coordinating home-based support services that met patients'' ongoing needs post-discharge successfully.
  • Continuously updated professional knowledge through participation in industry conferences, seminars, webinars, or workshops related to senior care management trends and best practices.
  • Conducted regular assessments of patients'' physical, emotional, and social needs to determine appropriate interventions.
  • Maintained thorough documentation of all care management activities to ensure compliance with regulatory standards and facilitate interdisciplinary collaboration.
  • Identified resources within the community to assist patients with their diverse needs, such as transportation or financial assistance programs.
  • Developed strong relationships with patients'' families to better understand their unique circumstances, fostering trust and open communication channels.
  • Communicated with healthcare providers to facilitate continuity of care.

Waiver Service Provider

Graham Windham
07.2013 - 04.2017
  • Provide services to children and families in need of support targeting children in foster care or Division of Juvenile Justice System.
  • Provide in-home and community waiver services.
  • Work collaboratively with an interdisciplinary team.
  • Coordinate services outlined in each child Individualized Health Plan (IHP).
  • Assess the need for services, develop, and update the IHP.

Foster Care Case Planner

Catholic Guardian Services
04.2008 - 10.2015
  • Managed caseloads efficiently while maintaining high standards of care for all assigned clients.
  • Made court appearances and gave testimonies.
  • Located resources and made referrals to provide aid to family and children.
  • Enhanced client outcomes by developing and implementing comprehensive case plans tailored to individual needs.


Education

Master of Science - Social Work

Fordham University
New York, NY
05.2022

Bachelor of Arts - Sociology

York College of The City University of New York
Jamaica, NY
05.2006

Skills

  • Care Planning
  • Discharge Planning
  • Critical Thinking
  • Patient Advocacy
  • Crisis Intervention
  • Integrated Behavioral Care
  • Assessment
  • Active Listening
  • Multidisciplinary team collaboration
  • Engagement

Certification

  • Licensed Social Work - 5/2024
  • Screening Brief Intervention and Referral to Treatment (SBIRT) certification, 10/2021
  • Telehealth training, 10/2021
  • Trauma Focused-Cognitive Behavioral Therapy (TF-CBT), certification, 4/2022
  • Suicide Prevention, training, 10/2021
  • Mandated Reporter Tra

Timeline

Care Manager Supervisor

JCCA
04.2023 - Current

Senior Care Manager

JCCA
05.2017 - 03.2023

Waiver Service Provider

Graham Windham
07.2013 - 04.2017

Foster Care Case Planner

Catholic Guardian Services
04.2008 - 10.2015

Master of Science - Social Work

Fordham University

Bachelor of Arts - Sociology

York College of The City University of New York
Stacyann Reid