TAMETRIAS MILLER
Princeton,NJ
Summary
Licensed Social Work professional leading care management, crisis intervention, and family-centered behavioral health services for children and adolescents. Supervises and coaches a care management team, strengthens documentation and HIPAA compliance, and supports Wraparound planning, transition coordination, and service quality for youth and families.
Overview
1
1
Certification
13
13
years of professional experience
Work History
CARE MANAGER SUPERVISOR
CAPITOL COUNTY CHILDREN'S COLLABORATIVE
2024.01 - Current
- Supervise and develop Care Managers through competency-based coaching and performance management. Ensure compliance with Wraparound principles, CSOC standards, contractual requirements, and organizational policies. Lead individual and group supervision while mentoring staff in crisis intervention, care coordination, and family engagement. Monitored documentation quality, ensured HIPAA compliance, and maintained accuracy of Digital Data Recording System (DDRS). Analyzed quality improvement reports, implementing strategies that enhanced service delivery. Coordinate transition planning to ensure sustainable community supports for youth and families. Partnered with senior leadership and external stakeholders, strengthening child and family services through collaborative initiatives. Build high-performing teams by establishing clear expectations, providing ongoing feedback, and supporting professional development.
- Managed a team of care managers to ensure effective service coordination for children.
- Assessed child and family service plans for adherence to regulations and overall thoroughness.
- Coordinated case conferences with schools, providers, and family partners to improve collaboration.
TASK SUPERVISOR
CAPITOL COUNTY CHILDREN'S COLLABORATIVE
2022.01 - 2023.01
- Supervised and mentored Care Manager interns, fostering professional growth and enhancing internship outcomes. Coordinated internship learning experiences, facilitating case assignments and shadowing opportunities to enrich practical skills. Evaluated intern performance and collaborated with university field liaisons to ensure alignment with educational standards. Provided instruction on Wraparound care management principles and Child Family Team facilitation.
- Managed daily task assignments for children and family support staff to support program objectives.
- Coordinated service schedules with community partners and collaborative programs.
- Reviewed case documentation for accuracy and complete child welfare records.
SENIOR CARE MANAGER
CAPITOL COUNTY CHILDREN'S COLLABORATIVE
2021.01 - 2024.01
- Led family meetings to review needs, goals, and support services.
- Coordinated care plans for children and families across collaborative service partners.
- Mentored and trained newly hired Care Managers. Supported supervisors in staff development, report preparation, and quality initiatives to enhance team capabilities. Facilitated staff support in crisis situations, Child Family Team meetings, and initial family assessments. Ensured accuracy and clinical quality of Individual Service Plans to meet regulatory standards and client needs. Managed complex caseloads and provided coverage for staff absences and on-call responsibilities, maintaining continuity of care. Assisted in developing crisis plans and individualized service strategies.
- Monitored case documentation for compliance with county and agency standards.
CARE MANAGER
CAPITOL COUNTY CHILDREN'S COLLABORATIVE
2017.01 - 2021.01
- Coordinated behavioral health and community-based services for children and adolescents. Developed strength-based, family-driven individual service plans to enhance family engagement and support. Conducted comprehensive needs assessments and coordinated community resources to ensure access to necessary services. Collaborated with PerformCare and community providers to authorize and coordinate services. Assisted families with Medicaid eligibility and enrollment. Maintained timely clinical documentation to support compliance with organizational performance standards.
- Ensured alignment of child and family care plans with collaborative partner agencies to enhance service delivery.
- Analyzed client requirements to effectively connect families with appropriate community resources.
- Coordinated referrals to ensure effective communication between schools, providers, and social service partners.
GRADUATE INTERNSHIP
CROSSROADS PROGRAM
2020.01 - 2021.01
- Co-facilitated psychotherapy and psychoeducational groups for youth in behavioral health crises, fostering coping skills and emotional resilience. Conducted individual therapeutic sessions with young adults in transitional living programs, supporting their transition to independent living. Completed psychosocial assessments and provided crisis intervention, ensuring timely support for individuals in distress. Maintained clinical documentation in accordance with agency standards.
- Engaged with colleagues from diverse backgrounds to achieve common goals and solve service-related problems.
- Introduced new strategies aimed at boosting team effectiveness and success.
- Fulfilled routine tasks to ensure seamless operations and efficiency.
CASE MANAGER
PHOENIX BEHAVIORAL HEALTH
2015.01 - 2017.01
- Delivered case management services to adults with behavioral health needs, ensuring access to necessary resources. Facilitated psychoeducational and psychotherapy groups, enhancing participants' coping skills and support networks. Developed and monitored individualized treatment plans. Coordinated care with community providers and multidisciplinary treatment teams to streamline treatment processes. Completed clinical documentation and progress notes.
- Ensured effective collaboration among treatment teams to enhance the coordination of behavioral health case plans.
- Evaluated client needs through assessments and maintained accurate updates in behavioral health records.
- Arranged referrals to community resources, housing, and outpatient support services.
GRADUATE INTERNSHIP
PRINCETON HOUSE BEHAVIORAL HEALTH
2014.01 - 2015.01
- Facilitated psychotherapy and psychoeducational groups to support client mental health and development. Conducted individual counseling sessions under supervision, addressing client needs and fostering personal growth. Observed biopsychosocial assessments and family therapy sessions. Completed electronic clinical documentation and billing records to ensure accurate patient information and streamlined administrative processes.
- Performed essential responsibilities to maintain operational efficiency.
- Shared new strategies to boost overall team effectiveness.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
MASTER OF SOCIAL WORK - Social Work
RUTGERS UNIVERSITY
New Brunswick, NJ2022-05
BACHELOR OF ARTS - PSYCHOLOGY
RUTGERS UNIVERSITY
Camden2013-05
Skills
- Care Management
- Wraparound care
- Crisis intervention
- Service planning
- Behavioral health services
- Family Engagement
- Child & Family Team Facilitation
- Transition planning
- Resource coordination
- Clinical Documentation
- HIPAA Compliance
- Team leadership
- Staff coaching
Personal Information
Title: SOCIAL WORK PROFESSION
Certification
Licensed Social Worker (LSW), New Jersey State Board of Social Work Examiners, MSW Certificate in Promoting Child & Adolescent Well-Being Crisis Prevention Intervention (CPI), Child and Adolescent Needs and Strengths (CANS), Information Management Decision Support Tools (IMDS), Strengths and Needs Assessment (SNA)
Affiliations
- Phi Alpha Nu Omicron National Honors Society for Social Workers
- National Association of Social Workers
Timeline
CARE MANAGER SUPERVISOR
CAPITOL COUNTY CHILDREN'S COLLABORATIVE
2024.01 - Current
TASK SUPERVISOR
CAPITOL COUNTY CHILDREN'S COLLABORATIVE
2022.01 - 2023.01
SENIOR CARE MANAGER
CAPITOL COUNTY CHILDREN'S COLLABORATIVE
2021.01 - 2024.01
GRADUATE INTERNSHIP
CROSSROADS PROGRAM
2020.01 - 2021.01
CARE MANAGER
CAPITOL COUNTY CHILDREN'S COLLABORATIVE
2017.01 - 2021.01
CASE MANAGER
PHOENIX BEHAVIORAL HEALTH
2015.01 - 2017.01
GRADUATE INTERNSHIP
PRINCETON HOUSE BEHAVIORAL HEALTH
2014.01 - 2015.01
MASTER OF SOCIAL WORK - Social Work
RUTGERS UNIVERSITY
BACHELOR OF ARTS - PSYCHOLOGY
RUTGERS UNIVERSITY