Stacy Becker
Cape Coral,FL
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
10
10
years of professional experience
Work History
Owner & Operator
Cruisin' Tikis
2021.11 - Current
- Coast Guard Certified Captain.
- Trained and motivated employees to perform daily business functions.
- Prepared payroll by calculating pay, distributing checks, and maintaining payroll records.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Responsible for customer service reviews across multiple locations. Maintaining and enhancing customer satisfaction.
Business Account Manager
Wayfair
2021.08 - 2022.07
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed accounts to retain existing relationships and grow share of business.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Retail Store Manager
AT&T
2014.07 - 2021.08
- Communicate clear expectations and goals to each team member
- Drive sales with outside events with the community
- Month over month increased store attainment
- Perform monthly counts based around compliance of audits
- Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Education
OUPV/Six-Pack Captain's License - Coast Guard Captain License
Captain School of Cape Coral
Cape Coral, FL06.2022
High School Diploma -
Plainfield Central High School
Plainfield, IL2005
Skills
- Team leadership
- Goal-oriented
- Increasing sales revenue
- Strategic Selling
- Payroll Administration
- Customer Service
- Marketing Strategy
- Customer Feed Back
Timeline
Owner & Operator
Cruisin' Tikis
2021.11 - Current
Business Account Manager
Wayfair
2021.08 - 2022.07
Retail Store Manager
AT&T
2014.07 - 2021.08
OUPV/Six-Pack Captain's License - Coast Guard Captain License
Captain School of Cape Coral
High School Diploma -
Plainfield Central High School
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