Stacy D. Seago
DeFuniak Springs,FL
Summary
Self-motivated professional skilled in problem-solving and adaptability within fast-paced clinical environments. Committed to fostering staff growth while adhering to regulatory standards and improving patient care processes.
Overview
20
20
years of professional experience
Work History
Interim Inbound Clinical Support
ChartSpan Medical Technologies
Remote
02.2026 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Inbound Clinical Team Lead
ChartSpan Medical Technologies
Remote
03.2025 - 02.2026
- Supported clinical staff in implementing best practices for patient management and documentation.
- Monitored compliance with clinical guidelines to ensure quality and adherence to regulatory standards.
- Conducted regular performance evaluations and provided constructive feedback to team members.
- Fostered staff development and competency through supervision, coaching, trainings and team meetings.
- Achieved timely completion of projects by efficiently managing resources and prioritizing tasks for the clinical team.
- Mentored junior staff members, fostering professional growth and development within the clinical team.
Inbound Clinical Specialist (Overnight Triage)
ChartSpan Medical Technologies
Remote
07.2021 - 03.2025
- Was available for the 24/7 aspect of ChartSpan.
- Answered incoming calls and assisted patients with their needs,
- Asking the correct questions, to lead them to the next level of care.
Top Tier Server
Cracker Barrell Old Country Store
Destin, FL
05.2018 - 03.2021
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
- Managed multiple tables efficiently, prioritizing tasks to enhance dining experience.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
- Trained new servers on menu items, service standards, and point-of-sale systems.
- Resolved customer complaints promptly, maintaining positive dining atmosphere and loyalty.
Housekeeping Manager
Great American RV Superstores
Defuniak Springs, FL
08.2017 - 05.2018
Server
The Melting Pot
Destin, FL
12.2016 - 07.2017
Front of the House Manager
McLain's Family Steak House
Defuniak Springs, FL
08.2008 - 11.2016
Front Desk Night Auditor
Cerca Del Mar Motel
Virginia Beach, VA
02.2006 - 08.2008
Education
Associate of Science - Office Automation
East Central College
Union, MOCertificate in Medical Coding - 2 Year Course - Medical Coding
Northwest Florida State College
Niceville, FL02-2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Empathetic Patient Care
- Problem-solving
- Progress Monitoring
- Policy Adherence
- CAB
- All Care
- Triage Logic
- Process Improvements
Timeline
Interim Inbound Clinical Support
ChartSpan Medical Technologies
02.2026 - Current
Inbound Clinical Team Lead
ChartSpan Medical Technologies
03.2025 - 02.2026
Inbound Clinical Specialist (Overnight Triage)
ChartSpan Medical Technologies
07.2021 - 03.2025
Top Tier Server
Cracker Barrell Old Country Store
05.2018 - 03.2021
Housekeeping Manager
Great American RV Superstores
08.2017 - 05.2018
Server
The Melting Pot
12.2016 - 07.2017
Front of the House Manager
McLain's Family Steak House
08.2008 - 11.2016
Front Desk Night Auditor
Cerca Del Mar Motel
02.2006 - 08.2008
Associate of Science - Office Automation
East Central College
Certificate in Medical Coding - 2 Year Course - Medical Coding
Northwest Florida State College