Stacy Scott
New London,CT
Summary
Results-driven case manager with expertise in active listening, problem-solving, and conflict resolution. Proven ability to develop tailored support strategies and enhance client outcomes in diverse settings.
Overview
16
16
years of professional experience
Work History
IFP Case Manager
UCFS
Norwich, CT
07.2024 - Current
- Coordinated care plans by assessing client needs and developing tailored support strategies.
- Facilitated communication between clients and healthcare providers to ensure continuity of care.
- Monitored client progress, adjusting interventions as necessary to enhance outcomes.
- Conducted intake assessments to evaluate eligibility for services and resources.
- Educated clients on available support services, enhancing their understanding of community resources.
- Maintained accurate case records in compliance with regulatory standards and organizational policies.
Sexual Assault Victims Advocate
Sexual Assault Crisis Center of Eastern Connecticut
Willimantic, CT
10.2022 - 05.2023
- Provided emotional support and crisis intervention to sexual assault survivors during critical times.
- Facilitated access to resources, including medical care, legal assistance, and counseling services.
- Developed and delivered educational workshops on consent and sexual violence prevention in community settings.
- Collaborated with law enforcement and healthcare professionals to ensure coordinated care for victims.
- Maintained accurate case documentation and provided follow-up support to ensure ongoing advocacy.
- Maintained strict confidentiality of victim information, upholding ethical standards while providing advocacy services.
- Managed caseloads effectively, ensuring timely follow-up with clients and appropriate documentation of services provided.
Case Manager
Community Solutions Inc.
New London, CT
07.2021 - 04.2022
- Developed individualized service plans for clients to address unique needs and goals.
- Coordinated resources and services, enhancing client access to community support programs.
- Conducted comprehensive assessments to evaluate client eligibility for various assistance programs.
- Facilitated regular case reviews, ensuring alignment with best practices and compliance standards.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Grant Lead/Case Manager
Veteran's Inc
New Britain, CT
07.2021 - 04.2022
- Coordinated comprehensive case management services for veterans, ensuring timely access to resources and support.
- Developed individualized service plans that addressed unique needs of veterans and their families.
- Mentored junior case managers, enhancing team performance and service delivery quality.
- Evaluated client progress through regular assessments, adjusting care plans as necessary for optimal outcomes.
- Advocated for veterans' rights and benefits within various governmental and community organizations.
HIV/Aids Housing Case Manager
Alliance for Living
New London, CT
01.2019 - 03.2021
- Developed personalized housing plans for clients, addressing unique needs and circumstances.
- Coordinated access to community resources and support services for individuals experiencing homelessness.
- Facilitated case conferences with interdisciplinary teams to evaluate client progress and refine strategies.
- Conducted thorough assessments to identify barriers preventing stable housing and recommend actionable solutions.
Psychiatric and Substance Abuse Case Manager
Sound Community Services
Groton, CT
08.2010 - 09.2019
- Developed individualized treatment plans to address client needs and goals.
- Coordinated access to community resources and support services for clients.
- Conducted intake assessments to evaluate substance use history and treatment readiness.
- Facilitated group therapy sessions, promoting peer support and recovery strategies.
- Educated clients on coping mechanisms and life skills for sustained recovery success.
- Collaborated with multidisciplinary teams to enhance service delivery and outcomes.
- Provided crisis intervention support, ensuring client safety and immediate assistance.
Education
Bachelor of Science - Criminal Studies
Mitchell College
New London, CT12-2021
Associate of Arts - Homeland Security And Emergency Management
Goodwin College
East Hartford, CT06-2009
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Active listening
- Organization and multitasking
- Documentation and reporting
- Conflict resolution
- Positive attitude
Timeline
IFP Case Manager
UCFS
07.2024 - Current
Sexual Assault Victims Advocate
Sexual Assault Crisis Center of Eastern Connecticut
10.2022 - 05.2023
Case Manager
Community Solutions Inc.
07.2021 - 04.2022
Grant Lead/Case Manager
Veteran's Inc
07.2021 - 04.2022
HIV/Aids Housing Case Manager
Alliance for Living
01.2019 - 03.2021
Psychiatric and Substance Abuse Case Manager
Sound Community Services
08.2010 - 09.2019
Bachelor of Science - Criminal Studies
Mitchell College
Associate of Arts - Homeland Security And Emergency Management
Goodwin College