STAFFORD ALLISTON
Specialty Polymer Coatings A Division of Carboline
Manvel,TX
29
years of professional experience
Accomplished Technical Sales Manager delivering exceptional customer satisfaction and driving sales growth through effective troubleshooting and mentoring. Focused on aligning product offerings with client needs by prioritizing customer intimacy and utilizing strategic questioning to identify and fulfill those needs.
Work History
Technical Sales Manager
14 Years 7 Months- Trained Contractors On Our Product Applications Internationally/Domestically.
- Troubleshoot Customer/Contractor Coating Issues on Pipelines Globally.
- Managed 8 Million in Sales Annually.
- Cultivated relationships with key clients to drive product adoption and satisfaction.
- Developed and executed strategic sales initiatives for specialty polymer coatings.
- Mentored junior sales staff on effective selling techniques and product knowledge.
- Collaborated with R&D to align product offerings with client needs and industry standards.
- Prepared and delivered samples and quotations to customers while providing technical expertise to convert prospects into sales.
- Led cross-functional teams to optimize product performance and customer feedback integration.
Field Service Technician
14 Years 10 Months- Diagnosed and repaired telecommunications equipment to ensure optimal network performance.
- Conducted routine maintenance on systems, enhancing overall service reliability.
- Assisted in troubleshooting customer issues, providing timely resolutions and support.
- Documented service activities and maintenance procedures for quality assurance purposes.
- Collaborated with engineering teams to implement system upgrades efficiently.
- Lead Technician on Y2K Ball Drop Times Square.
- Worked with White House Communications for Presidential Visits
- Received Written Accommodation for Service During 9/11.
- Installed and Maintained E911 System for NYPD and City Of NY.
Education
Certified Electronics Technician - Electronics
Alternative Energy Applied - Alternative Energy
Skills
Solution selling
Deal closing
Sales operations
Territory management
Product positioning
Technical sales
Customer satisfaction
Customer engagement
Customer service
Technical support
Problem-solvingggg abilities
Timeline
Technical Sales Manager
Specialty Polymer Coatings A Division of Carboline
01.2012 - CurrentRead More
Field Service Technician
Bell Atlantic
03.1997 - 01.2012Read More
ETA International
Certified Electronics Technician from Electronics
Read More
Brandman University
Alternative Energy Applied from Alternative Energy
Read More