Stamatios "Steve" Katsikis
Mount Laurel,NJ
Summary
Patient-focused pharmacy manager with over 20 years experience in retail pharmacy equipped with administrative and customer service expertise. Hardworking employee with multitasking and time management abilities, devoted to giving every customer a positive and memorable experience.
Overview
18
18
years of professional experience
Work History
Head Pharmacist
Shoprite Pharmacy of Union Mill Rd
Mount Laurel, NJ
01.2021 - Current
- Developed and implemented policies and procedures for the pharmacy department.
- Maintained high standards for customer service at all times by responding promptly to inquiries and complaints from customers.
- Monitored medication inventory, identified shortages, and placed orders with suppliers to restock shelves.
- Processed physician orders for clinical appropriateness by thoroughly checking for drug interactions, adverse effects, polypharmacy, and contraindications.
- Counsel and provide accurate and timely drug information to both patients and practitioners.
- Participated in a comprehensive onsite and offsite vaccine program which included influenza, shingles, pneumonia, Covid 19, tdap, hepatitis, etc.
- Train both pharmacy technicians and pharmacists on pharmacy software, workflow procedures, and duties in the pharmacy.
- Expert handling of insurance claims adjudication.
Business Manager
Pharmassist Staffing LLC
Cherry Hill, NJ
12.2022 - 10.2023
- Established and managed client relationships by providing short term, long term, and emergency pharmacist coverage for various locations.
- Managed a team of per diem pharmacists including interviewing, hiring, training, and scheduling.
- Managed staff schedules, ensuring adequate coverage for clients.
- Developed and implemented policies and procedures to improve operational efficiency.
- Maintained financial records, prepared budgets, weekly payroll, and required monthly background checks.
Pharmacy Manager
Shoprite Pharmacy of Marlton
Marlton, NJ
08.2017 - 01.2021
- Managed daily operations of the pharmacy, including staffing, scheduling and inventory control.
- Ensured accurate and timely dispensing of medications to patients in accordance with physician instructions.
- Provided consultation services to physicians and other healthcare professionals regarding drug interactions, contraindications, side effects, dosage forms, and storage requirements.
Pharmacy Manager
Shoprite Pharmacy of Union Mill Rd
Mount Laurel, NJ
04.2013 - 08.2017
- Developed and implemented policies and procedures to ensure compliance with federal, state and local laws regarding the dispensing of medications.
- Supervised and provided guidance to pharmacy technicians in the preparation and distribution of medication orders.
- Resolved customer inquiries concerning their prescriptions, insurance coverage, pricing or other related issues.
- Served as a liaison between pharmacists, physicians, insurance companies and other healthcare providers involved in patient care decisions.
Pharmacy Manager
Walgreens Pharmacy
Westampton, NJ
11.2010 - 04.2013
- Reviewed prescriptions for accuracy prior to filling to ensure patient safety.
- Provided professional consultation services on drug therapy options for patients.
- Ordered, received and maintained adequate levels of pharmaceuticals while monitoring expiration dates to prevent waste.
- Assisted in resolving conflicts between staff members in a professional manner.
- Compiled monthly reports on sales figures, inventory levels, and other metrics as required by management.
- Trained pharmacy interns and newly hired technicians.
- Worked closely with store manager to maintain day-to-day operations.
Staff Pharmacist
Walgreens Pharmacy
Westmont, NJ
06.2007 - 11.2010
- Managed the filling and dispensing of prescriptions in accordance with established policies and procedures.
- Provided medication counseling to patients on proper use, side effects and potential drug interactions.
- Resolved customer complaints efficiently and professionally while promoting a positive image for the organization.
- Ensured compliance with state laws, regulations and professional standards related to pharmacy practice.
Education
Doctor of Pharmacy - Pharmacy
Ernest Mario School of Pharmacy (Rutgers Univ.)
New Brunswick, NJ05-2007
Bachelor of Science - Biology
Rutgers College
New Brunswick, NJ05-2000
Skills
- Pharmacy Operations
- Prescription Verification
- Patient Counseling
- Elite level Customer Service
- Excellent Communication Skills
Timeline
Business Manager
Pharmassist Staffing LLC
12.2022 - 10.2023
Head Pharmacist
Shoprite Pharmacy of Union Mill Rd
01.2021 - Current
Pharmacy Manager
Shoprite Pharmacy of Marlton
08.2017 - 01.2021
Pharmacy Manager
Shoprite Pharmacy of Union Mill Rd
04.2013 - 08.2017
Pharmacy Manager
Walgreens Pharmacy
11.2010 - 04.2013
Staff Pharmacist
Walgreens Pharmacy
06.2007 - 11.2010
Doctor of Pharmacy - Pharmacy
Ernest Mario School of Pharmacy (Rutgers Univ.)
Bachelor of Science - Biology
Rutgers College
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