Stan Frolov
Business Operations Manager
Austin,TX
Summary
Leader with a strong track record of building efficiencies through organizational, operational, and analytical framework. 8+ years of sales success in net-new, renewals, and managing high performance teams within various managed services portfolios. Looking for a Director level role in a highly visible business unit with a direct impact to a P&L.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Business Operations Manager
ECC, LLC
Austin, TX
05.2017 - Current
- Managing engineering operations across 4G/5G OSP/FTTH telecommunication projects ranging from $1M to $46M in revenue and main POC for cross-collaboration with corporate teams and construction business units
- Responsible for resource/capacity planning for projects within the P&L and coordinating internal division-wide communications to support the creation of overall operational strategy
- Drafting and managing scope of work, contractual agreements, purchase orders, and technical requirements with a focus on the financial impact of engineering operations throughout the life of the project
- Commanding all revenue and cost allocation functions within two business units across 15+ projects
- Develop and own monthly/yearly financial forecasts utilizing schedules, margin, cost control, and data analysis for regional, corporate, and parent company executive level of management
- Creating dashboards to effectively manage workflow, subcontractor, and client delivery needs by applying data measures from queries and reports via Smartsheets, 3GIS/ESRI, Excel(advanced), Power BI, Google Suite
- PMCoe - Implementing custom engineering workflows by dissecting tasks across all departments, mapping business needs, performing gap analyses, and producing a streamlined end-to-end process to project teams
Business Development Manager
Supernaut, LLC
Austin, TX
03.2016 - 05.2017
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Reached out to potential customers via telephone, email and in-person inquiries
Sales Program Manager
HP, Inc
Austin, TX
10.2012 - 03.2016
- Led an incentive driven sales GTM strategy utilizing direct and partner relationships by building and maintaining a Salesforce pipeline while managing full sales-cycles and renewals of managed support services
- Increased partner service sales by 36% and direct renewal rate of 92% through collaboration with business partners on realignment of service products, contract compliance, and compensation structure
- Developed and delivered metrics, progress reports, proposals, business cases, and presentations for value-based contract negotiations to executive and C level stakeholders
- Ensure that the renewals team is effectively identifying customer requirements, uncovering issues, and demonstrating strong account management and commercial capabilities to drive renewal events to on-time closure and ongoing customer success
- Experience negotiating complex multi-year contracts
Sr. Account Executive/Team Lead
Instron
Norwood, MA
03.2008 - 09.2012
- Cross-selling of products and services through relationship-building and acquired understanding of customer business needs
- Created and implemented new business opportunities by utilizing strategic networking strategies
- Consistently exceeded net-new annual contract quota by up to 235%
Education
MBA -
Curry College
Milton, MA 09.2010 - 09.2012
Bachelor of Arts - Management
Curry College
Milton, MA 09.2006 - 09.2008
Skills
Excel
undefinedTimeline
Business Operations Manager
ECC, LLC
05.2017 - Current
Business Development Manager
Supernaut, LLC
03.2016 - 05.2017
Sales Program Manager
HP, Inc
10.2012 - 03.2016
MBA -
Curry College
09.2010 - 09.2012
Sr. Account Executive/Team Lead
Instron
03.2008 - 09.2012
Bachelor of Arts - Management
Curry College
09.2006 - 09.2008
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