Results-driven professional with over 4 years in retail management. Skilled in inventory control, staff training, and loss prevention. Committed to implementing effective strategies that streamline operations and elevate the customer experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Manager
GPM Investments
Austin, TX
06.2025 - 01.2026
Analyzed store P&L reports, implementing strategies for shrink reduction and adjusting sales tactics accordingly.
Directed daily operations to ensure efficient inventory management, product adjustments, and timely item ordering.
Maintained visual merchandising standards to promote engaging shopping experience and drive sales by reducing product outs, enforcing planograms, and ensuring accurate pricing.
Achieved timely payroll processing and effective scheduling, contributing to overall operational success. Enhanced workforce management through strategic scheduling practices and AI analysis. Improved payroll accuracy, resulting in increased employee satisfaction.
Oversaw hiring, development, and execution of training activities to strengthen team capabilities and increase product understanding.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Handled customer inquiries and resolved issues to improve satisfaction and loyalty.
Completed store & POS opening and closing procedures, reconciled daily sales transactions to balance and log day-to-day cash flow, and prepared banking deposits.
Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Store Manager Candidate
Dollar General
Austin, TX
04.2025 - 06.2025
Managed daily store operations to ensure efficient workflow and optimal customer service.
Assisted in inventory management processes, maintaining accurate stock levels and organization.
Supported staff training initiatives, fostering a collaborative team environment.
Implemented visual merchandising strategies to enhance product visibility and customer engagement.
Assistant Store Manager
Office Depot Inc
Austin, TX
08.2024 - 04.2025
Assisted in managing daily store operations, ensuring efficient workflow and customer service standards.
Supported inventory management by tracking stock levels and coordinating restock efforts.
Provided training for new staff on operational procedures and customer engagement techniques.
Implemented merchandising strategies to enhance product visibility and drive sales performance.
Operations Manager
Petco
Austin, TX
05.2022 - 08.2024
Streamlined daily operations to enhance efficiency and productivity across teams.
Coordinated logistics and inventory management to ensure timely deliveries and optimal stock levels.
Implemented process improvements that reduced operational delays and enhanced service quality.
Trained new staff on operational procedures, fostering a culture of safety and compliance.
Merchandising and Inventory Leader
Petsmart
Austin, TX
12.2019 - 04.2022
Streamlined inventory management processes to enhance accuracy and reduce discrepancies.
Trained and mentored team members on best practices for stock control and organization.
Implemented inventory tracking system to improve efficiency in order fulfillment.
Conducted regular audits to ensure compliance with inventory standards and procedures.
Education
High School Diploma -
Mira Costa College
San Diego, CA
Associate of Arts - Entrepreneurship
Mira Costa College
San Diego, CA
09-2027
Skills
Customer service
Problem-solving
Customer relations
Multitasking and organization
Accomplishments
Managed a store that exceeded company expectations in every category during the [Quarter] quarter.
Exceeded monthly store sales goals [Number] months in a row.