Stanislav Korzhevskiy
Staten Island,NY
Summary
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Branch Manager
Stanley Steemer
01.2021 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Responsible for going over Profit and Loss Statements as well as KPI Metrics to see how to become more cost efficient and make adjustments where needed.
- Responsible for overseeing 2.75 Million worth of revenue
- Responsible for all interactions with customers as well as conflict resolutions using better business practices
- Responsible for over 25 employees
- Overseeing and building relationships with project management companies and business and furthering relationships with current and potential clients
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Responsible for running and organizing daily morning meetings to go over previous goals and set expectations as well as motivate the team to further the goals that will further everybody's included interests.
Technician Development Supervisor
Stanley Steemer
12.2019 - 12.2020
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Responsible for training of all new hires and employees
- Managing the day to day processes along with upper management to ensure all protocols and policies are followed.
- Dealing with HR daily to ensure all local and federal guidelines are adhered too.
- Responsible for having daily 1 to 1 with technicians and lower management to make sure that all parties are allinged with the companies goals a well as to develop their careers further if they are interested in growth.
Field Supervisor
Stanley Steemer
02.2018 - 11.2019
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Met with customers to resolve issues and build productive relationships.
- Responsible for all water restoration projects including meeting with adjusters, insurance companies, and back end issues such as billing and coding.
- Responsible for pulling in new team members daily to assess the potential and/ risk that they bring to the company.
Lead Technician
Stanley Steemer
11.2015 - 01.2018
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Mentored junior technicians in maintenance, repair, and reporting duties.
- Responsible for handling of hazardous materials and chemicals.
- Responsible for assisting management with daily functions and opening/closing of the facility every day.
- Responsible for providing exceptional service to high end clients and businesses through Manhattan and Brooklyn.
Assistant Technician
Stanley Steemer
09.2013 - 10.2015
- Exhibited strong problem-solving skills in diagnosing and repairing various types of equipment malfunctions.
- Completed basic and semi-skilled work with little or no oversight.
- Responsible for assisting lead technicians at the branch with completion of jobs and assuring they have everything they need to succeed.
- Demonstrated adaptability by quickly learning new technologies and applying them to daily tasks.
Program Advisor
Dynamite Youth Center
01.2011 - 08.2013
- Streamlined processes for increased efficiency by identifying areas of improvement and implementing best practices.
- Responsible for all inventory of the Brooklyn/Fallsburg Location.
- Responsible for running and organizing groups for troubled youths and their families.
Education
No Degree - Business Administration
Touro College
BrooklynHigh School Diploma -
New Utrecht High School
Brooklyn, NY06.2006
Skills
- Branch Operations Management
- Customer Service
- Customer Relationships
- Excellent time management skills
- Excellent work ethic
- Coaching and Mentoring
- Relationship building and management
- Decision-Making
- Approachable
- Financial Oversight
- Relationship Building
- Training and Development
- Sales professional
- Goals and performance
- Interviewing and Hiring
Certification
Insurance SLA
Applied Structural Drying
Lead RRP
OSHA Fall Protection
Scissor Lift Training
Timeline
Branch Manager
Stanley Steemer
01.2021 - Current
Technician Development Supervisor
Stanley Steemer
12.2019 - 12.2020
Field Supervisor
Stanley Steemer
02.2018 - 11.2019
Lead Technician
Stanley Steemer
11.2015 - 01.2018
Assistant Technician
Stanley Steemer
09.2013 - 10.2015
Program Advisor
Dynamite Youth Center
01.2011 - 08.2013
No Degree - Business Administration
Touro College
High School Diploma -
New Utrecht High School
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