Stanley Asante
Columbus,OH
Summary
Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches. Proactive and hard-working commercial airline employee highly experienced as ramp agent. Offers excellent communication and time management skills. FAA-certified with excellent safety record. Trained in flight line operations and equipment operation. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
6
6
years of professional experience
Work History
Lead Ground Ramp Agent
United Airlines
03.2022 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [55] daily flights.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
Intern
NiSource
08.2018 - 03.2020
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Prepared project presentations and reports to assist senior staff.
- Assisted in development of new product feature, contributing to user-friendly experience.
- Helped streamline client onboarding processes, leading to smoother client experience.
Education
Some College (No Degree) -
Kent State University
Kent, OH 08.2022 - 4 2023
Associate of Science -
The Ohio State University
Columbus, OH 08.2023 -
High School Diploma -
Cristo Rey Columbus High School
400 E Town Street 06.2022
Skills
- Problem-Solving
- Loading and unloading
- Ramp service
- Customer Service
- Team Leadership
- Crew assistance
- Load Planning
- Teamwork and Collaboration
- Quick Learner
- Computer Skills
- Team Collaboration
- Multitasking and Organization
- Goal-oriented mindset
- Interpersonal and Social Skills
- Client Relationships
- Professionalism and Etiquette
Affiliations
- Kent State Football
- United Club Soccer
- U19 Basketball Club
Languages
Twi
Native or Bilingual
Timeline
Associate of Science -
The Ohio State University
08.2023 -
Some College (No Degree) -
Kent State University
08.2022 - 4 2023
Lead Ground Ramp Agent
United Airlines
03.2022 - Current
Intern
NiSource
08.2018 - 03.2020
High School Diploma -
Cristo Rey Columbus High School