CRM
Highly skilled Technical Support Representative offering extensive experience in resolving technical challenges and enhancing client satisfaction. Adept at leveraging Microsoft Office applications and ticketing systems to streamline operations and support business productivity. Excellently blends analytical problem-solving with empathetic client interactions to foster positive experiences. Eager to contribute technical expertise and a strong client focus to a dynamic team.
CRM
Iterable
Zendesk
Subcon
Piano
Windows (OS, Office)
Naviga
New Tech
Gaming
Self Improvment (personal, professional and financial)
Coursework in progress with Google IT Certification.