Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Stanley Clyburn

Cheektowaga ,NY

Summary

Results-ori with persuasive communication style and strong closing abilities. Adept at capitalizing on sales opportunities and driving office growth. Eager to apply skills and experience to exciting new role.

Personable Insurance Broker motivated to build customer base by following up on warm and cold leads. Possesses exceptional team building and communication skills. Licensed in State with certification in Area of certification. Hardworking Insurance Broker with 6 years of experience maximizing revenues by leveraging strong sales strategies and deep knowledge of available insurance products. Customer-focused salesperson with team-oriented mindset and comprehensive consumer need assessment. Supportive listener with extraordinary customer empathy. Service-oriented. Professional sales communication expert. delivers high-quality customer service by accurately assessing client needs and recommending most useful policies and products. Empathetic broker with client experience as guiding principle. Well-connected personnel with track record leveraging connections to serve clients. Service-oriente delivers high-quality customer service by accurately assessing client needs and recommending most useful policies and products. Empathetic broker with client experience as guiding principle. Well-connected personnel with track record leveraging connections to serve clients. Confident Insurance Advisor possessing strong work ethic and excellent business sense. Bringing [Number]-year background customizing insurance plans, calculating premiums and interviewing potential clients to obtain data about financial resources. Commended for planning and leading over [Number] client appointments. Client-centered and dedicated to customizing insurance programs to suit individual customer needs. Confident Insurance Advisor possessing strong work ethic and excellent business sense. Bringing [Number]-year background customizing insurance plans, calculating premiums and interviewing potential clients to obtain data about financial resources. Commended for planning and leading over client appointments. Client-centered and dedicated to customizing insurance programs to suit individual customer needs. Confident Insurance Advisor possessing strong work ethic and excellent business sense. Bringing [Number]-year background customizing insurance plans, calculating premiums and interviewing potential clients to obtain data about financial resources. Commended for planning and leading over client appointments. Client-centered and dedicated to customizing insurance programs to suit individual customer needs. Confident Insurance Advisor possessing strong work ethic and excellent business sense. Bringing [Number]-year background customizing insurance plans, calculating premiums and interviewing potential clients to obtain data about financial resources. Commended for planning and leading over [Number] client appointments. Client-centered and dedicated to customizing insurance programs to suit individual customer needs. Hardworking Insurance Broker with 8 years of experience maximizing revenues by leveraging strong sales strategies and deep knowledge of available insurance products. Customer-focused salesperson with team-oriented mindset and comprehensive consumer need assessment. Supportive listener with extraordinary customer empathy. Hardworking Insurance Broker with 7 years of experience maximizing revenues by leveraging strong sales strategies and deep knowledge of available insurance products. Customer-focused salesperson with team-oriented mindset and comprehensive consumer need assessment. Supportive listener with extraordinary customer empathy. Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

15
15
years of professional experience

Work History

Property and Casualty Insurance Broker

Self Employed
Cheektowaga , New York
08.2021 - Current
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Calculated quotes and educated potential clients on insurance options.
  • Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
  • Developed sales leads from direct referrals, networking and targeted marketing campaigns.
  • Met with prospective customers and business owners in homes, businesses and other settings.
  • Utilized advanced sales skills to overcome objections, persuade clients to purchase policies and close deals.

Insurance Agent

Toni Dubois Agency
Buffalo , New York
04.2021 - 10.2021
  • Cultivated new business by offering presentations on financial well-being to individuals and groups on term and whole life insurance.

Mortgage mitigator

Bank Of America
Buffalo, NY
03.2012 - 11.2012
  • Managed team of employees, overseeing hiring, training and professional growth of employees.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.

Mortgage Loan Originator

A-1 Advantage Mortgage Company
Buffalo, NY
02.2002 - 10.2011
  • Collaborated with sales agents, financial planners and accountants to attract clients and enhance beneficial partnerships.
  • Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.

Insurance Sales Agent

Farmers Insurance Company
Buffalo, NY
01.2018 - 02.2021
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
  • Conducted research on insurance packages and investment options to generate client recommendations.
  • Handled approximately [Number] outbound and inbound sales-related calls per week to qualify individuals interested in purchasing insurance coverage.
  • Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales [Number]%.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Analyzed retention, loss ratio trends and sales volume to identify areas for improvement.
  • Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.

Education

AOS Business Administration And Management - Accounting, Marketing, Business Administration

Bryant And Stratton College
Getzville, NY

Business Administration And Management - Corporate Finance, Micro And Macroeconomics

SUNY Empire State College
Saratoga Springs, NY

Skills

  • Claims Information Gathering
  • Corporate Social Responsibility
  • Insurance Coverage Verification
  • Client Needs Assessment
  • Insurance Program Analysis
  • Policy Adjustment Knowledge
  • Clientele Development
  • Lender Relationships
  • Promotions and Marketing Strategies
  • Call Center Customer Service
  • Customer Service and Assistance
  • Credit History Analysis
  • G-Suite
  • Flexible and Adaptable
  • Self-Motivated
  • Analytical and Critical Thinking

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

When a customer has a problem it's the best time to make a friend

Timeline

Property and Casualty Insurance Broker

Self Employed
08.2021 - Current

Insurance Agent

Toni Dubois Agency
04.2021 - 10.2021

Insurance Sales Agent

Farmers Insurance Company
01.2018 - 02.2021

Mortgage mitigator

Bank Of America
03.2012 - 11.2012

Mortgage Loan Originator

A-1 Advantage Mortgage Company
02.2002 - 10.2011

AOS Business Administration And Management - Accounting, Marketing, Business Administration

Bryant And Stratton College

Business Administration And Management - Corporate Finance, Micro And Macroeconomics

SUNY Empire State College
Stanley Clyburn