Stanley Frederick
Fort Collins,United States
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
22
22
years of professional experience
Work History
Retail Sales Associate
ACME Liquor Store
Crested Butte, CO
07.2019 - 09.2022
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
Server
Avalanche Bar And Grill
Crested Butte, CO
01.2019 - 03.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Head Bartender
Columbia Restaurant Group
Sarasota, FL
09.2001 - 11.2018
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Closed out cash register and prepared cashier report at close of business.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Skills
- Adaptable and Flexible
- Strong Communication and Interpersonal Skills
- POS System Operations
- Product Recommendations
- Customer Needs Assessment
- Time Management
- Merchandise Receiving and Handling
- Courteous with Strong Service Mindset
- Calm and Professional Under Pressure
- Issue and Complaint Resolution
Timeline
Retail Sales Associate
ACME Liquor Store
07.2019 - 09.2022
Server
Avalanche Bar And Grill
01.2019 - 03.2020
Head Bartender
Columbia Restaurant Group
09.2001 - 11.2018
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