Stanley Ikpe
Chicago,IL
Summary
Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, and Mac systems. Proven skill in resolving problems quickly on first call.
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
RECEIVING/PICKER
Yaskawa
01.2017 - 11.2018
- Ensure company and warehouse's key performance indicators (KPI's) are met
- Prepares orders by following company protocols in regards to processing requests and supply orders
- Operate heavy machinery in and around warehouse
- Re-stock inventory manually or with warehouse equipment
- Completed order deliveries to and from vendors
- Employ facility safety policies for warehouse equipment.
LAND SURVEYOR/CONSTRUCTION MANAGER
Independent Surveyor
06.2010 - 11.2013
- Brokered and managed private land sales and acquisitions
- Evaluated and ensured property clearance, construction permits and codes are current
- Managed construction projects, labor teams, and materials
- Built and maintained professional relationships with building supply vendors.
Education
Bsc., Estate Management -
Imo State University
Imo State, Nigeria06.2010
Skills
- Hardware Installation
- Remote Desktop Support
- Operating System Support
- Help Desk Support
- Network Administration
- Asset Management
- Incident Management
- Security Protocols
- Technical Support
- Computer Diagnostics
- Problem-Solving
- Network diagnostics
Certification
- [Foundation of Cybersecurity], [Google] - [Feb - 2024]
- [Manage Security Risk], [Google] - [Mar - 2024]
- [Network and Network Security], [Google] - [Apr - 2024]
- [Linux and SQL], [Google] - [May - 2024]
Software Proficiencies
- Linux
- SQL
- Microsoft Office Suite
- Software Databases (PICQA)
- Social Media (Facebook, Instagram)
Additional Information
Available upon request
Leadership Civic Engagement
Umu Igbo Alliance Cultural Organization-Chicago, 2013, Present
Timeline
RECEIVING/PICKER
Yaskawa
01.2017 - 11.2018
LAND SURVEYOR/CONSTRUCTION MANAGER
Independent Surveyor
06.2010 - 11.2013
Bsc., Estate Management -
Imo State University
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