Stanley Keru
Doha,Qatar
Summary
Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic. Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. Well-qualified sales assistant familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
1
1
Certification
Work History
Sales Assistant
Kiambu dairy farmers choice
03 2021 - 11 2022
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Fielded customer questions to share information about products, availability, and pricing.
- Updated product displays regularly, keeping store appearance fresh and appealing.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Education
Diploma - Customer Relationship Management
Kenya institute of management
12.2020
Skills
- Sales expertise
- Stocking and replenishing
- Self-Motivated
- Teamwork and Collaboration
- windows Software Proficiency
- Multitasking Abilities
- Dependable and Responsible
- Attention to Detail
- Data Entry
- Teambuilding
Accomplishments
- Achieved 62% by completing product sales with accuracy and efficiency.
- Resolved product issue through consumer testing.
Certification
- Diploma in customer relationship management
Timeline
Sales Assistant
Kiambu dairy farmers choice
03 2021 - 11 2022
Diploma - Customer Relationship Management
Kenya institute of management