Stanyelle Miles
Cypress,TX
Summary
Ambitious job seeker, anxious to obtain an entry-level cybersecurity position to help launch career while achieving company goals. Highly-motivated with desire to take on new challenges. Driven by integrity, with a strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Knowledgeable about NIST frameworks and able to implement security controls to ensure regulatory compliance. Experience with identifying threats, risks, and vulnerabilities; security hardening; threat modeling; and incident escalation and response. Proficient in the use of Linux command line, SQL, and Python.
Overview
14
14
years of professional experience
Work History
Technical Implementation Analyst II
Solutia Staffing
Huntsville, AL
09.2020 - Current
- Provided implementation services, training, and support for patient accounting system deployments to multiple facilities
- Worked with facility leadership to optimize processes and workflows to ensure effective use of software and systems
- Responsible for all aspects of the implementation life cycle including pre-assessments, gap analysis, build, testing, training, go-live and post go-live support
- Specialized areas included HL7 interfaces for ADT, Document Management, Electronic Billing, ERA and Denial Management, as well as System Security Provisioning.
- Performed detailed analysis of existing systems and identified areas for improvement.
- Provided technical support to users, troubleshooting system issues and resolving problems in a timely manner.
Patient Access Manager/Director
Solutia Staffing
Huntsville, AL
09.2020 - Current
- Responsible for administering, coordinating, and reviewing the performance of patient access functions across the organization, including pre-registration, insurance verification, prior authorization, financial clearance, financial counseling, and registration for hospital and clinic services
- Identifying and implementing new and emerging strategies to increase efficiency, improve processes, and enhance the patient experience
- Maintained compliance with all applicable laws, regulations and accreditation standards related to patient access services.
- Collaborated with various departments such as medical records, billing office and health information management to ensure timely resolution of issues related to registration process.
- Identified opportunities to work with leaders in other areas-including corporate compliance, clinical services, case management, and the business office, to ensure regulatory compliance, increase care coordination, and improve process efficiency between departments and entities.
- Analyzed data from multiple sources to develop reports that identified trends or opportunities for improvement in patient access functions.
Manager
SAMMC North, Dermatology Clinic
Fort Sam Houston, Texas, United States
09.2012 - 06.2016
- Responsible for maintaining all medical, clerical equipment and supplies
- Maintains accountability of equipment valued at over $1.3 million
- Coordinates and supervises Soldier Specific missions
- Responsible for Staff Development and Clinic training requirements for 35 personnel through the Army Medical Department Personnel Education and Quality System (APEQS)
- Ensures Man hours for Defense Medical Human Resources System Internet timecards; handles payroll for 30 civilian employees throughout the Fiscal Year
- Ensures efficient patient flow of over 1000 encounters per month
- Lead for the Base Re-Alignment and Closure (BRAC) relocation of the Dermatology Clinic; successfully re-located the clinic into two different areas in the Hospital
- Volunteered for retiree health fair station for Dermatology Service; helped promote skin cancer awareness in the community
- Implemented a training program that improved the Dermatology clinic's APEQS requirements stats by 30%
- Provided services to over 1,000 patients monthly at a 450 bed Level I Trauma Regional Medical Center
- Oversaw the scheduling of patient appointments and provided guidance and training to lower graded employees
- Assisted with front desk operations and staffing ensuring administrative needs are met
- Coordinated patient scheduling activities of the medical facility to ensure a smooth flow of the daily services
- Maintained daily appointments schedules and generated documents and reports using the DoD Complete Health Care System
- Established and maintained office records and information files of various types that may be needed or will assist in the efficient operations of the facility
- Aided in maintaining accountability of over $500K worth of clinical equipment and supplies without loss
- Assistant role in the planning and development of the Dermatology clinical BRAC renovation and construction project.
Trauma Specialist
Headquarters and Headquarters Company, 40th Engineer Battalion
Baumholder, Germany
12.2009 - 09.2012
- Provided first-rate emergency medical treatment, primary care, and medical training to a battalion of over 1300 Soldiers during garrison and combat operations
- Responsible for the medical fitness and readiness of 200 Soldiers during a combat deployment in support of Operation Enduring Freedom IX
- Maintained technical proficiency in medical knowledge and its application into a tactical setting providing effective emergent medical care in austere conditions with limited resources
- Combat multiplier serving as the primary medical advisor to senior non-medical leaders to ensure a more capable “fighting” force.
Education
Certificate - Google Cybersecurity Certificate
Coursera
09.2023
Certificate - Computer User Support Program
ACI Learning
San Antonio, TX06.2021
Bachelor of Arts - Psychology
Texas A&M University
05.2021
American Heart Association Basic Life Support for Healthcare Providers (CPR & AED) Program -
Army Medical Department Center and School, Fort Sam Houston, TX
09.2012
National Registry, Emergency Medical Technician-Basic -
Army Medical Department Center and School, Fort Sam Houston, TX
12.2009
Master of Science - Computer and Information Sciences
Texas A&M International University
Laredo, TXSkills
- Go-Live Support
- Risk Analysis
- Regulatory Compliance
- HIPAA X12 5010
- Linux command line
- Risk Mitigation
- Critical Thinking Skills
- SQL and Databases
- Incident response
- SIEM tools
- Cybersecurity Frameworks
- Encryption
- Best Practices Implementation
- Reporting and Documentation
Accomplishments
- Army Commendation Medal, 2nd award
- Army Achievement Medal, 3rd award
- Army Good Conduct Medal, 2nd award
- Valorous unit Medal
- Meritorious Unit Medal
- National Defense Service Medal
- Afghanistan Campaign Medal
- Global War on Terrorism Service Medal
Military Education
- SAMMC Team STEPPS Instructor, 09/2012
- Fire-Safety Monitor, San Antonio Military Medical Center, 09/2012
Timeline
Technical Implementation Analyst II
Solutia Staffing
09.2020 - Current
Patient Access Manager/Director
Solutia Staffing
09.2020 - Current
Manager
SAMMC North, Dermatology Clinic
09.2012 - 06.2016
Trauma Specialist
Headquarters and Headquarters Company, 40th Engineer Battalion
12.2009 - 09.2012
Certificate - Google Cybersecurity Certificate
Coursera
Certificate - Computer User Support Program
ACI Learning
Bachelor of Arts - Psychology
Texas A&M University
American Heart Association Basic Life Support for Healthcare Providers (CPR & AED) Program -
Army Medical Department Center and School, Fort Sam Houston, TX
National Registry, Emergency Medical Technician-Basic -
Army Medical Department Center and School, Fort Sam Houston, TX
Master of Science - Computer and Information Sciences
Texas A&M International University