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Proficient in managing high-volume calls and inquiries, verifying insurance coverage, and maintaining accurate patient records. Skilled in providing exceptional customer service, collaborating with healthcare providers, and performing various administrative tasks. Possess a strong background in customer service, medical records, and hospitality.

 Dedicated team associate with a strong background in quality assurance, skilled in issue resolution and effective interpersonal communication. Proven proficiency in project management, personnel training, and production scheduling enhances operational efficiency. Recognized for exemplary work ethic, punctuality, and commitment to delivering high-quality results. Proactive job seeker with a track record of consistently meeting organizational needs through organized practices and the ability to thrive under pressure while adapting to new challenges. 

I'm a 33 year old single mom who has grown up on a ranch and been around cattle and horses my whole life. I have worked in Sale Barn yard loading cattle out and penning back and moving cattle up to the barn to sale. I have helped family and friends brand their cattle for years. I have also worked in the health care field for many of years and am a licensed CNA. I have worked in Nursing Home, Hospital and also done home health in peoples homes. I have so worked as a waitress/cook off and on also. helping prepare food and also taking the customers orders in person and over the phone. I have good answering phone skills. I’ve also had federal clearance to clean federal judge chambers, jury rooms, Federal Court rooms and federal offices. Also had clearance to clean US Marshalls office, holding cells and bathrooms. I also experience in answering phone and taking messages, scheduling appointments in clinic and Telemedicine appointments at other locations, scanning documents into patients charts, calling the confirm insurance and some insurance referrals.I am a very hard worker and do my best to get the job done in a correct and in a timely manner!

Compassionate and dedicated professional with experience in customer service and direct patient care. Skilled in providing exceptional support to individuals in healthcare settings, ensuring their needs are met with patience and empathy. Proven ability to handle administrative tasks, manage scheduling, and communicate effectively with clients, families, and healthcare teams. Adept at assisting individuals with daily living activities, fostering a positive and supportive environment. Passionate about delivering high-quality service and improving the well-being of those in my care

Staphany Brown

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Patient Service Representative

Lead Teacher

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GED -

Surgical Technology

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Patient Service Representative

Lead Teacher

Caregiver

Surgical Technology

GED -

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