Star-Ava Mendez
The Bronx
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Afterschool Leader
Phipps Plaza
484 2nd Ave, New York, NY 10009
03.2024 - Current
- Boosted student participation by organizing extracurricular events, such as clubs and field trips.
- Promoted social-emotional learning integrating key concepts into daily interactions fostering emotional intelligence among participants.
- Assisted students with homework assignments, providing individualized support based on each student''s needs.
- Trained new staff members in program policies, procedures, and best practices to maintain consistent quality across all after-school offerings.
- Developed creative ways to keep students engaged while learning essential skills through hands-on activities and projects.
Assistant Dance Instructor
Tamiko Dancing
341 E Kingsbridge Ave, Bronx NY
09.2022 - 07.2024
- Assisted in maintaining a clean and safe studio space, adhering to health guidelines and promoting a positive atmosphere for learning.
- Coordinated backstage logistics at performances, ensuring smooth transitions between acts.
- Provided constructive feedback to students, fostering growth in their technical abilities and confidence.
- Assisted with costume selection and fittings, contributing to visually appealing stage presentations during recitals.
- Maintained an organized classroom space, enabling efficient use of time during lessons.
- Assisted lead instructor in choreographing dances for recitals, resulting in polished performances.
- Established strong rapport with students and parents, resulting in high retention rates within the program.
- Demonstrated proper techniques and movements, ensuring safe practice habits for students.
- Improved student technique by providing personalized feedback and one-on-one coaching sessions.
- Helped monitor student attendance records, identifying patterns that could impact overall progress or performance readiness.
Education
No Degree - Education
Brooklyn College
Brooklyn, NY05-2028
High School Diploma -
Harvest Collegiate High School
34 W 14st 06-2024
Skills
- Positive reinforcement
- Parent communication
- Creativity and innovation
- Activity planning
- Age-appropriate activities
- Arts and crafts
- Multitasking
- Relationship building
- Customer service
- Time management skills
- Cleaning and sanitizing
Certification
- CPR certification - 2023
Languages
Spanish
Native or Bilingual
Timeline
Afterschool Leader
Phipps Plaza
03.2024 - Current
Assistant Dance Instructor
Tamiko Dancing
09.2022 - 07.2024
No Degree - Education
Brooklyn College
High School Diploma -
Harvest Collegiate High School