Summary
Overview
Work History
Education
Skills
Timeline
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Star Daniels

St. Petersburg,FL

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

5
5
years of professional experience

Work History

Youth Care Worker

Police Athletic League Inc
St. Petersburg, FL
06.2017 - 05.2018
  • Supervised and implemented indoor and outdoor activities with groups of 30+ children
  • Provided crisis intervention services, including de-escalation techniques to ensure safety for all involved.
  • Maintained accurate records of daily activities, progress notes, and incident reports.
  • Facilitated group activities that promote socialization skills among youth in care.
  • Encouraged positive behaviors through role modeling, mentorship, and reward systems.

Crew Member

McDonald's
St. Petersburg, FL
06.2018 - 08.2018
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Processed takeout orders quickly to ensure timely delivery of meals.

Retail Sales Associate

Walmart
St. Petersburg, FL
07.2021 - 03.2024
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Demonstrated knowledge of store products and services.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves with merchandise according to company standards.
  • Organized displays to attract customers and promote sales.
  • Handled customer complaints in a professional manner.
  • Adhered to all safety regulations when handling hazardous materials or working with heavy equipment.

Education

High School Diploma -

Gibbs High School
St. Petersburg, FL
05-2018

Bachelor of Science - Music Performance

Florida Agricultural And Mechanical University
Tallahassee, FL

Skills

  • Retail Merchandising
  • Customer Service
  • Problem-solving aptitude
  • Multitasking
  • Excellent Communication
  • Organizational Skills
  • Adaptability and Flexibility
  • Shelf restocking
  • Team building
  • Payment Processing
  • Positive and professional
  • Leadership

Timeline

Retail Sales Associate

Walmart
07.2021 - 03.2024

Crew Member

McDonald's
06.2018 - 08.2018

Youth Care Worker

Police Athletic League Inc
06.2017 - 05.2018

High School Diploma -

Gibbs High School

Bachelor of Science - Music Performance

Florida Agricultural And Mechanical University

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Star Daniels