Star Day
Maple Valley,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellence in time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Hospitality Host
Alaska Airlines
01.2022 - Current
- Monitored food presentation quality from kitchen before presenting it to guests which led increased chances of recommendations.
- Lead between 15-20 specialized barista training classes to ensure my team could create successful experiences for guests.
- Ability to collaborate with staff when multitasking a variety stations using excellent communication skills.
- Supported safety and security of those around me by complying with applicable regulations.
Office Manager/Swim Instructor
Kinder Swimmer
10.2018 - 03.2022
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Coordinated various pop up booths to promote business and boost sales.
- Developed detailed plans based on broad guidance and direction.
- Observed and evaluated students' performances, behavior, and skill development.
- Managed approximately 30 incoming calls and emails per day from customers.
Education
Associate of Arts -
Green River Community College
Auburn, WA06.2019
Skills
- Safe Food Handling
- Initiative and Self-Motivation
- Problem Resolution
- Work Planning and Prioritization
- Office Administration
- Clear oral/written communication
- Decision-Making
- Organizational Skills
- Event Coordination
- Sales Forecasting
Timeline
Hospitality Host
Alaska Airlines
01.2022 - Current
Office Manager/Swim Instructor
Kinder Swimmer
10.2018 - 03.2022
Associate of Arts -
Green River Community College
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