Star Ellington
Tampa,FL
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
Work History
Account Manager
Piedmont National
02.2016 - Current
- Built and strengthened long-lasting client relationships based on detailed account management, evaluating client needs and completing customer centric request.
- Liaison between sales and corporate administration, resolving problems and ensuring information to provide to necessary parties in an accurate and timely manner.
- Support sales team internally in all projects, customer accounts and logistics to ensure products are accurate and delivered timely.
- Answering customer calls/customer interface and taking customer orders. Input customer purchase orders into the ERP System, update customers on the status of their orders.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Quoted prices, credit terms, new account onboarding, product sourcing and other bid specifications.
- Provide administrative support and assistance.
- Fostered lasting relationships with customers through effective daily verbal and written communication. Resulting in long-term loyalty and a trusted client base.
- Coordinated with internal teams to facilitate prompt delivery of goods.
Education
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
Hooksett, NH05.2018
Skills
- Cost Reviewing
- Sales Solutions
- Issue Resolution
- Order Management
- Strategic Planning
- Account Management
- Order Processing
- CRM Software
Timeline
Account Manager
Piedmont National
02.2016 - Current
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
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