Star Plantz
Bellevue,NE
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Strong focus on teamwork and adaptability, ensuring reliable performance and successful outcomes in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Carpet Cleaning Technician
Captian Clean
03.2021 - Current
- Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
- Maintained high-quality standards for the cleanliness of carpets, contributing to a healthier environment for clients.
- Collaborated with team members to meet deadlines and ensure client satisfaction, working together efficiently on large-scale projects.
- Addressed challenging situations calmly, resolving issues quickly while maintaining professional demeanor toward both clients and colleagues alike.
Babysitter
Stars Babysitters
11.2018 - Current
- Communicated positively with children and guardians.
- Played games, worked on puzzles, and read books to young children.
- Monitored children's play activities to verify safety.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Zoo Volunteer
Omaha Henry Doorly Zoo
06.2015 - 08.2024
- Boosted visitor morale and interest in conservation efforts by enthusiastically answering questions and sharing personal anecdotes about daily experiences at the zoo.
- Bolstered visitor engagement levels by implementing creative strategies that showcased each animal''s unique characteristics and stories.
- Fostered positive relationships with diverse groups of visitors by providing exceptional customer service during guided tours.
- Maintained a welcoming environment for all guests by adhering to strict safety guidelines when interacting with animals or handling equipment.
Education
High School Diploma -
Bellevue West
Bellevue, NE05-2025
Skills
- Patience and Empathy
- Patience and Empathy
- Following Directions
- Conflict Resolution
- Child Supervision
- Emergency Response
- Customer Service
- Active Listening
Languages
French
Limited Working
Spanish
Limited Working
Timeline
Carpet Cleaning Technician
Captian Clean
03.2021 - Current
Babysitter
Stars Babysitters
11.2018 - Current
Zoo Volunteer
Omaha Henry Doorly Zoo
06.2015 - 08.2024
High School Diploma -
Bellevue West
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