Star Reeves

Customer Service Representative with extensive experience in handling customer needs by providing timely and accurate support. Skilled in deescalating customer dissatisfaction and finding positive resolutions to increase customer satisfaction. Proficient in computer skills, including Microsoft Excel, report generation, and transcription. Possesses strong written communication and task prioritization skills, with experience using software and systems for remote work. Experienced in insurance verification and knowledgeable in medical terminology. Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience.