Summary
Overview
Work History
Education
Skills
Timeline
Generic

Star Martinez

Phoneix,AZ

Summary

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Committed job seeker with a history of meeting company needs. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

Payroll Specialist

Pay-Tech
Scottsdale, AZ
06.2022 - Current
  • Confirmed attendance, hours worked and pay rates to properly post information in appropriate records.
  • Reviewed timesheets for accuracy and completeness prior to processing payroll.
  • Prepared and submitted payroll reports for review
  • Issued employees' paychecks and statements of earnings and deductions electronically.
  • Processed garnishments, child supports, and levies in accordance with federal and state laws.
  • Processed new employee paperwork and entered information into payroll system.
  • Assisted employees with payroll-related inquiries, providing clear and concise information.
  • Coordinated the distribution of annual W-2 forms to employees.

Customer Service Representative

Charles Schwab. (Contractor)
Phoenix, AZ
09.2021 - 05.2022
  • Upheld complete confidentiality of all submitted information according to release guidelines.
  • Set up and completed loan submission packages.
  • Processed loans within various departments to achieve timely, accurate and fair proceedings.
  • Collaborated with stakeholders to manage loan files and databases and prepare general correspondence.
  • Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
  • Maintained compliance with privacy and security requirements, as well as federal statutes covering PAL loans.

Fraud & Claims Ops 3

Well Fargo
Tempe, AZ
01.2019 - 09.2021
  • Recommended actions based on institutional policies to resolve fraudulent activities and prevent recurrence
  • Identified fraudulent transactions by reviewing information across multiple systems and outside sources
  • Met service level agreement standards by executing routine tasks such as service requests, transactions, and queries
  • Reviews, verifies and or identifies customer transaction
  • Make outbound call to customer and /or vendors to validate transactions
  • Detect/prevent financial crimes activities /policy violations and suspicious situations in order to mitigate and /or recover losses
  • Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.

Education

Some College (No Degree) - Curent Student

Centeral Arizona Community College
Casa Grand

Skills

  • Fraud detection
  • Critical Thinking
  • Problem Solving
  • Microsoft Office
  • Dependable and Responsible
  • Time management
  • Payroll administration
  • Customer service
  • Team collaboration

Timeline

Payroll Specialist

Pay-Tech
06.2022 - Current

Customer Service Representative

Charles Schwab. (Contractor)
09.2021 - 05.2022

Fraud & Claims Ops 3

Well Fargo
01.2019 - 09.2021

Some College (No Degree) - Curent Student

Centeral Arizona Community College

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