Starkeisha Smith
Las Vegas,NV
Summary
Resourceful warehouse worker with 2 and 1/2 years of experience. Follow written or verbal directions to carry out efficient work moving, storing and packaging warehouse materials. Safety-driven and adaptable with good planning and problem-solving abilities.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
13
13
years of professional experience
Work History
Inbound Stower/Outbound Warehouse Associate
Amazon
Las Vegas, NV
08.2019 - 05.2022
- Assembled and filled more than [Number] shipments per day and prepared all shipping documentation.
- Operated equipment while observing standard safety procedures.
- Packed and shipped out customer orders.
- Worked under safety on the pandemic response team to help keep the spread of covid down, also gave weekly covid tests.
Cashier/stocker
Family Dollar/Dollar Tree
Athens, GA
09.2011 - 05.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, and locate items .
- Restocked and organized merchandise in front lanes.
- Helped manager keep store cleaned and organized.
- Also helped with managers duties by counting down registers and safe.
Customer Service Representative
Arise
Remote, Remote
02.2017 - 04.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Recommended products to customers, thoroughly explaining details.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Retail Sales Associate
the mirage casino
Las Vegas, NV
10.2022 - 07.2023
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
cage cashier
the mirage casino
Las Vegas, NV
07.2023 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Cultivated interpersonal skills by building positive relationships with others.
- Strengthened communication skills through regular interactions with others.
- Proven ability to learn quickly and adapt to new situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
Education
High School Diploma -
Tech High School
Atlanta, GA05.2010
Skills
- Routing Determination
- Standards Compliance
- Handheld Computers
- Order Checking
- Warehouse Organization
- Suggestive Selling
- POS System Operations
- Merchandising and Display
- Engaging with Diverse Customers
- Stocking and Receiving
- Time Management
- Self-Checkout Assistance
- Locating Merchandise
- Building Customer Relationships and Loyalty
- Store Policies and Procedures
- Cash Handling
- Customer Service
- Teamwork and Collaboration
- Store Opening and Closing
- Building Customer Loyalty
- Flexible Hours
Reading, Exercising, Meditating, Listening to music, Enjoying a good laugh, and eating good food.
Reading is great because it helps me keep up with my vocabulary.
Exercising is great for my mind and body.
Mediating is good for my spirit, it helps me stay grounded.
Listening to music is my escape from problems in the world, and when i just want to relax.
I love enjoying a good laugh because laughter is good for the soul. I feel like it helps keep me younger.
Food will always be my love language, especially good home cooked food. I also love trying new things to expand my appetite.
Timeline
cage cashier
the mirage casino
07.2023 - Current
Retail Sales Associate
the mirage casino
10.2022 - 07.2023
Inbound Stower/Outbound Warehouse Associate
Amazon
08.2019 - 05.2022
Customer Service Representative
Arise
02.2017 - 04.2017
Cashier/stocker
Family Dollar/Dollar Tree
09.2011 - 05.2019
High School Diploma -
Tech High School
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