Starkeshia Norfleet
Memphis,TN
Summary
Dedicated medical professional with experience at Dr. Evans Doctor Office, skilled in vital signs monitoring and effective communication. Proven ability to enhance patient care through accurate documentation and emotional support, ensuring a seamless healthcare experience. Committed to fostering trust and delivering high-quality service in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Patient Care Assistant
Regional One Health Medical Center
Memphis
10.2025 - 02.2026
Medical Assistant
Dr.Evans Doctor Office
Memphis, TN
05.2023 - 11.2023
- Assisted in patient intake processes and maintained accurate medical records.
- Collaborated with healthcare team to ensure efficient patient flow and high-quality care.
- Prepared examination rooms, ensuring cleanliness and readiness for patient appointments.
- Scheduled patient appointments while managing clinician calendars effectively.
- Administered injections and performed basic laboratory tests under physician supervision.
- Monitored vital signs and reported significant changes to healthcare providers promptly.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Educated patients on treatment plans and medication usage to enhance understanding.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Bookkeeper
Memphis Financial Solutions
Memphis, TN
03.2022 - 11.2023
- Processed accounts payable and receivable transactions efficiently, ensuring timely payments and accurate recordkeeping.
- Maintained general ledger accounts, reconciling discrepancies to uphold financial integrity and accuracy.
- Assisted in payroll preparation by verifying employee hours and processing related documentation promptly.
- Generated monthly financial reports, providing insights into budget variances and overall organizational performance.
- Trained new staff on bookkeeping software and best practices, fostering a collaborative team environment.
- Reviewed financial statements for accuracy, identifying errors and suggesting corrective actions proactively.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Established QuickBooks accounting system to reflect accurate financial records.
Education
Medical Assistant - Medical Assistant
Concorde College
Memphis, TN04.2022
High School Diploma -
Booker T Washington High School
Memphis, TN05.2018
Skills
- Medical terminology
- Vital signs documentation
- Written and verbal communication
- Emotional support
- Vital signs monitoring
- Documentation
- Basic life support
- Patient monitoring
- Scheduling
- Behavioral management
- Information protection
Timeline
Patient Care Assistant
Regional One Health Medical Center
10.2025 - 02.2026
Medical Assistant
Dr.Evans Doctor Office
05.2023 - 11.2023
Bookkeeper
Memphis Financial Solutions
03.2022 - 11.2023
Medical Assistant - Medical Assistant
Concorde College
High School Diploma -
Booker T Washington High School