Starla Brewer

• Managed day-to-day business operations.
• Established foundational processes for business operations and the first Licensed and insured mobile massage clinic in Alaska
• Consulted with customers to assess needs and propose treatment and self care plans for optimal results.
• Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.

• Scheduled and confirmed appointments.
• Kept reception area Including merchandise and refreshments clean and neat to ensure visitors positive experience.
• Answered phone promptly and directed incoming calls and messages to the correct person.
• Handled cash transactions and maintained sales and payments records accurately.
• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and helped them accomplish their goal.
• Supervised student therapists as needed.
• Resolved customer problems and complaints.

Addressed mobility limitations and generalized pain originating from muscle tightness through a variety of massage techniques.

• Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
• Communicated with clients to discuss medical history, lifestyle and massage treatment goals.
• Maintained clean and professional massage therapy environment with stringent adherence to sanitization protocols.