
Skilled customer service professional with 10 years of experience in retail and support roles, specializing in crisis management and resource connection for high-risk populations. Proven ability to maintain accurate records and provide empathetic assistance in challenging situations. I have strong competencies in public health, teamwork, and effective communication. Committed to enhancing customer experiences and supporting community well-being. Authorized to work in the US for any employer.
Clean workspace maintenance
Databases
HIPAA
Attention to detail
Customer service
Time management
Sanitation
CPR
Safe work practices
Data entry
Basic life support
Driving
Medical coding
Communication skills
OSHA
Microsoft Office