Summary
Overview
Work History
Education
Skills
Timeline
Generic

Starr Brooks

Huntsville,AL

Summary

Hard worker and very dependable and a strong team player. Accommodating Mental Health Tech offering strong history of excellent communication with family members and patients. Committed to helping patients by following established treatment plan goals and interventions. Adept at liaising between patients and medical staff to maintain continuum of care. Responsible Assistant with strong knowledge of office administration and common resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices. Expert with word processing, database and benefits administration software. Focused on keeping systems updated and facilitating positive employee relations.

Overview

22
22
years of professional experience

Work History

Psychiatric Technician

Huntsville Hospital Behavioral Health Unit
Huntsville, AL
03.2013 - 04.2022
  • Charted on each patient daily.
  • Treated clients and families with respect and dignity.
  • Took and monitored vital signs and managed patient behavior.
  • Counseled and mentored clients on substance use and life choices.
  • Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
  • Applied interventions with clients wanting to leave against medical advice (AMA).

House Manger

Omega Group Home
Hazel Green, AL
03.2015 - 04.2019
  • Supervised residents preparing meals and handling chores and provided constructive feedback.
  • Managed day-to-day operation of home to comply with regulations and agency standards.
  • Assisted residents with daily hygiene and living tasks.
  • Managed all intake and discharge paperwork and procedures for residents.
  • Made sure each resident was able to afford the room the stay in.


Lead Medication Aide

Genesis Residential
Meridianville, AL
11.2013 - 03.2019
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.
  • Assist client with medication.

Housing Agent

The Park At Redstone Apartment
Huntsville, AL
02.2011 - 05.2014
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing and mortgages.
  • Coordinated appointments to show tenants and buyers prospective homes.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Keep tenants on top of rent increase and changes that would affect them.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.

Education

CMA - Medical Assist

Ross Medical Education Center - Decatur
Huntsville, AL

High School Diploma -

S.R Butler High School
Huntsville, AL
05.2010

Skills

  • Adaptability and Flexibility
  • Coordinating Care
  • Behavior Observation
  • Developmental Disability Rehabilitation
  • Behavioral Health
  • Nursing Assistance
  • Eating Disorders
  • Activities of Daily Living (ADL) Assistance
  • Medical Records Requests
  • Excel
  • Paying bills at the company
  • Patient Interviews
  • HIPAA Requirements
  • Admitting and Discharging

Timeline

House Manger

Omega Group Home
03.2015 - 04.2019

Lead Medication Aide

Genesis Residential
11.2013 - 03.2019

Psychiatric Technician

Huntsville Hospital Behavioral Health Unit
03.2013 - 04.2022

Housing Agent

The Park At Redstone Apartment
02.2011 - 05.2014

CMA - Medical Assist

Ross Medical Education Center - Decatur

High School Diploma -

S.R Butler High School
Starr Brooks