Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
ICT
Department of Veterans Affairs
Salisbury, NC
02.2020 - Current
Managed patient health records, including entering data into electronic medical record systems.
Performed laboratory tests such as urinalysis and complete blood count.
Assisted physicians with minor medical procedures and treatments.
Prepared and administered medications under physician's orders.
Provided guidance to patients on preventive health care measures.
Monitored vital signs such as pulse rate, temperature, respiration, and blood pressure.
Maintained cleanliness of examination rooms, instruments, and other areas of the clinic or office.
Answered questions from patients about their condition or treatment plan.
Assisted in emergency situations by providing basic life support services.
Documented patient information accurately in medical charts.
Reviewed patient histories prior to exams or treatments.
Ensured compliance with safety regulations related to infection control practices.
Provided educational materials to patients regarding nutrition, exercise, hygiene.
Health Technician
Department of Veterans Affairs
Nashville, TN
09.2018 - 01.2020
Provided educational materials to patients regarding nutrition, exercise, hygiene.
Tracked immunizations status of patients using computerized databases.
Provided emotional support to family members of critically ill patients.
Communicated effectively with other healthcare professionals involved in patient care plans.
Observed and reported changes in patient condition to registered nurse.
Recorded patient vital signs, documenting information into medical charts.
Maintained confidential documentation of patient information to stay compliant with federal regulations.
Educated patients on procedures and treatments, answering questions regarding post-operative care and medication side effects.
Educated patients on following physicians' instructions following discharge.
Responded quickly and with deep care for patients to build trust and rapport.
Assisted physicians with procedures and surgeries.
Prepared patient, equipment and supplies for specific procedures.
Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
Assisted in training technicians, medical students or other staff members.
Education
Bachelor of Arts - Sociology
Southern New Hampshire University
Hooksett, NH
04-2022
Associate of Science - Emergency Medical Services
City College - Fort Lauderdale
Fort Lauderdale, FL
09-2014
Master of Social Work - Social Work
Walden University
Minneapolis, MN
Skills
Clinical Documentation
Electronic Documentation
HIPAA Compliance
Clinical Support
Punctual and Dependable
Customer Service
Interpersonal Communication
In-Service Training
Strong Work Ethic
Decision-Making
Self-Driven and Motivated
Attention to Detail
Team Collaboration
Excellent Communication
Multitasking
Self Motivation
Goal Setting
Reliability
United States Veteran
8 years of military service gaining multiple awards and medals throughout career
Advanced Medical Support Assistant at Department of Veterans Affairs, Central TX Veterans HealthcareAdvanced Medical Support Assistant at Department of Veterans Affairs, Central TX Veterans Healthcare
VETERAN CLAIMS EXAMINER INSURANCE at Department Of Veterans Affairs, Veterans Benefits AdminVETERAN CLAIMS EXAMINER INSURANCE at Department Of Veterans Affairs, Veterans Benefits Admin
Health System Specialist at Department of Veterans Affairs/ Veterans Health AdministrationHealth System Specialist at Department of Veterans Affairs/ Veterans Health Administration
Rating Veterans Service Representative at Department Of Veterans Affairs, Veterans Benefits AdminRating Veterans Service Representative at Department Of Veterans Affairs, Veterans Benefits Admin
Inbound Call Center Customer Service Representative at Delhaize America Food Lion (Bonney’s Staffing)Inbound Call Center Customer Service Representative at Delhaize America Food Lion (Bonney’s Staffing)