Starr Washington
Spring,Texas
Summary
Dynamic professional with experience at Elite Design & Construction, excelling in high-volume call handling and effective communication. Proven ability to maintain confidentiality and achieve customer satisfaction through complex problem-solving. CPR certified and skilled in autism support, demonstrating a commitment to providing exceptional service and fostering positive relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Reception
Elite Design & Construction
01.2024 - Current
- Provided reception services by greeting visitors, signing in visitors and directing visitors to appropriate personnel.
- Performed administrative tasks such as copying, faxing, and reception work with accuracy and efficiency.
- Maintained and organized service reception area and checkout counters.
- Performed administrative or clerical duties such as filing, reception, scheduling, data entry and patient registration.
- Answered central telephone system and directed calls accordingly.
- Maintained confidentiality of information regarding clients and company.
Special Needs Babysitter
The Washington Family
02.2022 - Current
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Offered support to assist with supervising special needs individuals in home.
- Communicated well both verbally and in writing with clients, guardians, and medical professionals.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
Food Delivery Driver
Domino's Pizza
04.2023 - 05.2024
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Developed and maintained professional relations between customer, store personnel, and company.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
Cashier
Mcdonalds
03.2023 - 11.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Physics
The University of Texas At San Antonio
San Antonio, TX08-2028
Skills
- Proficient in High-Volume Call Handling
- Effective Incoming Call Management
- Payment handling
- Complex Problem-solving
- Drawer balancing
- Product restocking
- CPR certified
- Autism support
- Autism understanding
Certification
CPR CERTIFICATION
Timeline
Reception
Elite Design & Construction
01.2024 - Current
Food Delivery Driver
Domino's Pizza
04.2023 - 05.2024
Cashier
Mcdonalds
03.2023 - 11.2023
Special Needs Babysitter
The Washington Family
02.2022 - Current
Bachelor of Science - Physics
The University of Texas At San Antonio
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